Quality Engineering Lead

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

We are looking for Quality Engineering Lead having expertise in both Manual and Automation Testing. Having experience as Scrum Master will be an added advantage.

Primary Responsibilities:

Team Leadership & Collaboration: Lead and mentor a team of Quality Engineers, fostering a collaborative and high-performance environment Collaborate closely with Development, DevOps, Product, and other cross-functional teams to ensure quality standards are met within Agile sprints Facilitate project discussions to analyze and define both functional and non-functional requirements Test Strategy & Planning: Develop and oversee comprehensive test strategies and plans with an emphasis on risk-based testing Support team leads in test planning, analysis, and execution to ensure alignment with project goals Review requirements and provide accurate estimations for various testing phases Testing Execution & Management: Oversee both manual and automated testing efforts, ensuring thorough defect logging and resolution using Rally Drive the development of scalable and cross-platform automation tests to enhance testing efficiency Participate in technical design reviews, proactively identifying and addressing ambiguities or potential issues Continuous Improvement & Reporting: Continuously improve testing processes and methodologies by implementing innovative QA practices Provide regular QA status reports to management, highlighting progress, issues, and risks Escalate critical issues or risks promptly to ensure timely resolution Stakeholder Engagement: Work closely with development and business partners during design and grooming sessions to ensure quality is integrated early in the development lifecycle Act as a key liaison between QA and other departments, ensuring clear communication and understanding of quality objectives Innovation & Best Practices: Stay updated with the latest industry trends and best practices in QA and testing, integrating relevant advancements into the team's workflow Stakeholder Reporting: Present quality metrics and insights to stakeholders, providing actionable recommendations to enhance product quality Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

B.Tech or B.E or MCA 7+ years in Quality Assurance with 3+ years in a leadership or senior engineering role Hands-on experience with CI/CD pipelines and DevOps practices, particularly with GitHub Actions or similar automation tools Experience working with NoSQL databases (e.g., Cosmos DB) and the ability to craft efficient SQL and NoSQL queries for testing purposes Proven experience leading and mentoring QA teams in Agile/Scrum environments, fostering a culture of continuous improvement and high performance Solid understanding of performance testing using tools like JMeter or LoadRunner, including the ability to design and execute performance test plans Familiarity with Azure cloud services and their application within testing environments Extensive background in developing and implementing comprehensive test strategies, including risk-based testing approaches Demonstrated expertise in both manual and automated testing methodologies, utilizing tools such as Selenium, Spec Flow, Behave, and Postman Solid proficiency in programming languages like .NET or Python for creating and maintaining robust test automation frameworks Technical Skills: Programming & Automation: Solid expertise in .NET Framework or Python for developing and maintaining test automation frameworks Proficient in using Postman for comprehensive API testing CI/CD & DevOps: Hands-on experience with CI/CD pipelines, particularly GitHub Actions automation Performance & Databases: Knowledge of performance testing tools such as JMeter or LoadRunner Familiarity with Cosmos DB or similar NoSQL databases, with the ability to write proficient SQL and NoSQL queries for testing purposes Cloud Technologies: Basic working knowledge of Azure cloud services and their integration within testing environments Testing Tools and Frameworks: Experienced with version control systems, preferably Git, ensuring efficient management of test scripts and related assets Proficient with automation tools like Selenium, Spec Flow, or Behave Proven ability to collaborate effectively with cross-functional teams, including Development, DevOps, Product Management, and Business Stakeholders Proven excellent communication skills, with experience presenting QA metrics, status reports, and quality insights to management and diverse stakeholder groups Proven track record of successfully identifying and mitigating quality risks, ensuring timely resolution of critical issues

Preferred Qualification:

Relevant certifications in Quality Assurance, Test Automation, or related fields

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

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