Quality Assurance Engineer

3 weeks ago

Gurugram, India Onecom Full time

We're the UK’s leading business telephony and cloud communications provider. 

Delivering IT services, contact centre technology, unified comms, fixed-line voice, connectivity, and managed cloud solutions.

Join our Team as a Quality Assurance Engineer

Location: Gurugram

Hours: UK Shift


About the role:

Are you passionate about delivering high-quality software and driving continuous improvement? As a Quality Assurance Engineer, you’ll play a key role in our Technical Operations team ensuring our systems are robust, reliable, and ready for release.

From designing test plans and leading UAT sessions to collaborating with developers and analysing defects, you’ll be at the heart of our development lifecycle. If you thrive in a fast-paced, detail-driven environment and love solving complex problems, this is the role for you.

What makes you a great fit:
  • Strong understanding of software testing principles and methodologies
  • Experience with manual and automated testing across web, RESTful APIs, and desktop applications
  • Skilled in creating and maintaining test plans, scripts, and documentation
  • Confident working with CI/CD pipelines, version control, and test management tools
  • Excellent analytical and debugging skills
  • Clear communicator with the ability to explain technical concepts to all audiences
  • Comfortable leading UAT sessions and coordinating with stakeholders
  • Proactive, systematic, and process-driven
  • Able to work independently and as part of a cross-functional team
  • Calm under pressure and committed to high standards
Key responsibilities:
  • Participate in daily stand-ups and sprint planning to provide testing updates
  • Design and maintain test plans, cases, and automation scripts
  • Lead and coordinate UAT sessions, including training and defect tracking
  • Collaborate with Business Analysts and Operations to ensure test coverage
  • Drive continuous improvements in QA processes including implementing new testing methodologies, tools, and automation frameworks
  • Manage out-of-hours release testing, regression testing and sign-off for production deployments
  • Maintain test environments, data, and documentation
  • Execute manual and automated testing across multiple platforms including web applications, RESTful APIs, Windows applications, and web services, with focus on functional, regression, and integration testing
  • Provide clear, data-driven progress reports on testing activities, defect metrics, and release readiness to project stakeholders and management
  • Establish and maintain testing environments, test data, and documentation to ensure consistent and reliable testing processes

Perks for our People:

  • Holidays : 18 days annual leave, + 6 public holidays
  • Other Leave : 7 days casual leave, 7 days sick leave
  • Development : In-House Training Academy
  • Wellbeing : Mental Health support
Who we are:

Onecom is an award-winning provider of Communication Technology, trusted by UK organisations to deliver Simply Brilliant Customer Experiences.

Our values:

We champion our values in everything we do: Innovation, Integrity, Ambition, Knowledge, Inspiration.

ED&I:

We are committed to equity, diversity, and inclusion, and we encourage candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and help inform our future initiatives.

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