SMIFS - Manager - Client Relationship

2 weeks ago

Kolkata, India Smifs Limited Full time

- Client Relationship Management and Engagement- Build and maintain robust professional relationships with both prospective new clients and existing portfolio accounts.- Act as the primary point of contact, ensuring a consistently high level of client satisfaction and continuous engagement.- Represent the organization with confidence and professionalism in all interactions and communications.- Needs Assessment and Solution Offering- Actively engage with clients to deeply understand their business needs and strategic challenges.- Analyze client requirements and effectively offer appropriate solutions aligned with Spectral Consultants' core services.- Maintain meticulous client communication records and follow-ups within the CRM system to ensure continuity and excellent service.- Business Development and Growth- Support business development initiatives and actively contribute to the company's growth targets.- Identify new opportunities within the existing client base and prospective markets.- Experience: Mandatory 2-4 years of experience in client relationship management, sales support, or business development.- Education: Mandatory Postgraduate degree (MBA).- Qualities: Must be confident, proactive, and client-focused with a positive attitude (ref:iimjobs.com)

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