Telesales Consultant

About AHA Smart HomesAt AHA Smart Homes, we’re revolutionizing the way people experience their living spaces. Think of us as the tech-savvy wizards behind India’s smartest homes. Whether it’s automating lights with a tap or syncing your music to your mood, we make luxury living seamless, intuitive, and (let’s be honest) pretty darn cool.With 5+ years in the industry, 50,000+ smart home devices installed, and 500+ homes transformed, we’re setting new benchmarks in home automation. And now, we need a marketing genius to take our brand to the next level.Why Join Us?We are shaping the course of an industry that is still in its nascent stage. It is expected to grow to over $15 billion before the turn of this decade and AHA Smart Homes will be at the forefront of driving this growth. So if you want to- Grow at a frenetic pace - professionally as well as personally - Work with state-of-the-art home technology solutions that transform homes.. - Wow premium High Net Worth prospects and clients.then read further.Our Values (CHOOPS)We would like our employees to be aligned to our core values which we take a lot of pride in.Creativity - Ability and willingness to do things differentlyHonesty & Integrity at all levels - Professional, Financial & PersonalOwnership- Understand and acknowledge that the, “buck stops with me” - Eagerness to learn and not wait for instructionsOpenness - Willing to communicate with internal stake holders- Passion - Genuinely feels for the product / category and the impact it can create - Excited and engaged with work at all timesSimplicity- Keep It Simple Stupid (KISS) - If it is working - why fix it?So if you believe that who you are, is aligned to our values - it will be a big plus.Job Description - Tele Consultant – AHA Smart HomesOverviewWe are seeking an enthusiastic and customer-oriented Tele Consultant to engage with prospective and existing customers over the phone. The role involves providing accurate information, understanding customer needs, and offering suitable solutions or services. Candidates should possess excellent communication skills, a polite and confident phone manner, and the ability to meet performance targets.LocationOur main centre is located off Linking Road in Santacruz (West), Mumbai - https://maps.app.goo.gl/56MPpg9XZPsWBb1Y9. However, the candidate should be mobile within Mumbai Metropolitan Region (MMR) at least.Key Responsibilities- Handle inbound and outbound calls in a professional manner. - Engage with customers, explain product/service details, and answer queries. - Maintain and update the CRM with accurate information. - Regular follow up with leads. - Coordinate with internal teams for smooth customer experience. - Meet daily/weekly calling and conversion targets.Professional Skills Required- Excellent verbal communication skills. - Good listening and interpersonal skills.. - Ability to work in a fast-paced environment. - Persuasive, confident, and self-motivated.Work ExperienceNot a criteria for selection - we are happy to consider freshers as well as experienced candidatesHowever, if there are multiple good candidates then following criteria will apply- Prior experience in tele sales, tele marketing, tele support / service - Experience in SaaS products, Technology Sales - Higher number of years of Work ExperienceWorking HoursDays - 6 days a week- Friday, Saturday & Sunday will be working due to high demand - Weekly offs will be on one day from Monday to Thursday8 to 9 hours per working dayYou will be eligible for a total of 85 days off in a calendar year (January to December). All leaves indicated below are are mutually exclusive- Up to 52 weekly offs - Up to 21 Personal / Earned Leaves (PL) - after probation period (6 months) i.e. 1.75 days PL per month. - Up to 10 public holidays (as per calendar published every year) - Up to 2 optional public holidays (as per calendar published every year)Reference Organisations / Industries (Indicative only)While we would prefer candidates from certain industries, this section gives a list that is only indicative.If there other organisations / industries that are not part of this list but are similar in nature, we will definitely consider those as well- Technology SaaS Sales - Zoho, SFDC etc - Technology SaaS Support- Zoho, SFDC etc - Technology Hardware Sales - HP, Appleetc - Technology Hardware Support - HP, Apple etc - EdTech - Byju’s, Unacademy, Coursera etc. - Real Estate - Kalpataru, DLF etc. - Invite only Premium Credit Cards - AMEX Black etc. - Art Gallery - Galerie ISA, TARQ etc. - Wealth Management - Premium Banks - Luxury Cars - BMW, Mercedes, Tesla etc.Education- Not a criteria for selection - However, if there are multiple good candidates, the one with better qualifications will be selectedCompensationWill be a fair market compensation for the role, as per- Education Qualifications - Work ExperienceWill not be a challenge for the right candidate - we are looking for talented go getters with initiative and the right spirit.Will not be dependent on the last drawn salary.Incentive Programmes- will be announced on a quarterly basis with an infinite capability to earn - there will be no cap on incentives as a policy - We strongly believe in maximizing individual earning capability