Support Executive

1 day ago


Ahmedabad, India EaseBiz FinTech Solutions LLP Full time

Job Title: Support Executive

Job Type: Full-time

Description:

We are seeking a dedicated Support Executive to join our team. The ideal candidate should have experience with Tally and possess excellent communication skills. In this role, you will be responsible for providing support to customers, resolving issues, and ensuring customer satisfaction.

Responsibilities:
  • Provide technical support to customers via phone, email, or chat
  • Resolve customer queries and issues in a timely manner
  • Collaborate with other team members to ensure customer satisfaction
  • Document and maintain records of customer interactions and transactions
Qualifications:
  • Bachelor’s degree in a relevant field
  • Previous experience in a customer support role
  • Proficiency in Tally software
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
Skills:
  • Customer Service
  • Problem-Solving
  • Communication
  • Attention to Detail
  • Time Management
. Skillset Required: Customer Service, Problem-Solving, Communication, Attention to Detail, Time Management
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