
Support Executive
1 day ago
Job Title: Support Executive
Job Type: Full-time
Description:We are seeking a dedicated Support Executive to join our team. The ideal candidate should have experience with Tally and possess excellent communication skills. In this role, you will be responsible for providing support to customers, resolving issues, and ensuring customer satisfaction.
Responsibilities:- Provide technical support to customers via phone, email, or chat
- Resolve customer queries and issues in a timely manner
- Collaborate with other team members to ensure customer satisfaction
- Document and maintain records of customer interactions and transactions
- Bachelor’s degree in a relevant field
- Previous experience in a customer support role
- Proficiency in Tally software
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Customer Service
- Problem-Solving
- Communication
- Attention to Detail
- Time Management
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