Inspirisys Solutions

4 weeks ago

Chennai, India Inspirisys Solutions Full time

Job Title: Project Manager- A Project Delivery Manager for End User Services is responsible for overseeing the delivery of IT services and support to end users.- This role involves managing projects, coordinating with various teams, and ensuring that services are delivered efficiently and Project Planning and Execution: Excellent Knowledge on Project Delivery Cycle i. e Planning, Execution, Governance, Reporting and Presentation.- Coordinate Internal resources and third parties/vendors for the flawless execution of projects.- Capabilities to Identify and manage project risks, issues, and dependencies.- Prepare and present project status reports to stakeholders, ensuring effective communication throughout the project lifecycle.- Implement continuous improvement initiatives to enhance service delivery and user experience.- Identify and allocate resources required for projects, ensuring optimal utilization.- Should have the good experience to maintain the SLA, OLA and UPC.- Should have good knowledge to identify the Gaps and arrive the improvement plan.- Service Life Cycle: Excellent knowledge and exposure on Service Life Bachelor's degree in IT, Business, Management, or a related field.- Proven experience as a Project Manager or in a similar role.- Strong understanding of IT service management and project management methodologies.- Excellent organizational and multitasking abilities.- Strong leadership and team management skills.- Effective communication and interpersonal skills.- Certifications such as ITIL Compulsory and PMP or PRINCE2.- Should have at least 7 years in Corporate Delivery and at least 2 delivery projects where End User volume minimum 7000.- Excellent Communication Skill to present the reports to CTO (ref:iimjobs.com)

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