Windows Operations Engineer

4 weeks ago

Bengaluru, Karnataka, India Genpact Full time

L2 Windows Operations Engineer

Location: Any Genpact Locations

Experience: 5-13 years

Only Immediate Joiners.

Mandatory Skills:

  • SCCM or Intune or Entra ID or AD
  • PowerShell, and familiarity with Bash or Python scripting
  • Digital Experience Monitoring

We are Level 2 (L2) Windows Operations (WinOps) support team, to provide high-quality operational support and issue management for Client's Windows-based end-user environment.

Responsibilities

  • Proactive Monitoring & Analytics: Leverage telemetry to detect issues early and improve the end-user experience.
  • Incident and Problem Management: Triage and resolve issues efficiently; contribute to root cause analysis and long-term fixes.
  • Operational Task Execution: Handle Windows OS patching, compliance enforcement, and technical debt remediation.
  • Automation Support: Drive automation in alerting, escalation, and issue resolution with collaboration from engineering teams.
  • Cross-Functional Contributions: Support security risk management, application control, asset management, and AI-based automation initiatives.
  • Execution of monthly & ad-hoc Windows patching cycles.
  • Ensuring security compliance assurance on endpoints.
  • Management and remediation of technical debt areas.
  • Continuous monitoring of performance dashboards and alerts.
  • Real-time identification and troubleshooting of issues/anomalies.
  • Handling L2 escalations from the Service Desk (Incident Management).
  • Performing initial diagnostics and providing remediation steps.
  • Managing L2 operational tasks currently handled by L3.
  • Developing and refining troubleshooting procedures, SOPs, and playbooks.
  • Knowledge sharing and training (internally and potentially L1).
  • Generating and escalating reports (e.g., to L3, management)

Preferred Qualifications/ Skills

  • Strong expertise in Microsoft Windows Ecosystem: Intune, Entra ID, SCCM, AD
  • Proficiency in PowerShell, and familiarity with Bash or Python scripting
  • Experience with Digital Experience Monitoring (e.g., Aternity, Endpoint Analytics)
  • Solid grasp of incident/problem management best practices
  • Awareness of security compliance and endpoint risk management
  • Effective technical troubleshooting and diagnostics
  • Strong documentation skills (SOPs, knowledge articles)
  • Familiarity with AI Copilots or virtual agents for automation workflows

  • Windows Operations Engineer

    15 hours ago

    Bengaluru, Karnataka, India Genpact Full time

    L2 Windows Operations Engineer Location: Any Genpact Locations Experience: 5-13 years Only Immediate Joiners.Mandatory Skills: SCCM or Intune or Entra ID or ADPower Shell, and familiarity with Bash or Python scripting Digital Experience Monitoring We are Level 2 (L2) Windows Operations (Win Ops) support team, to provide high-quality operational support and...

  • Windows Support Engineer

    4 days ago

    Bengaluru, Karnataka, India Point72 Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    JOB TITLEWindows Support EngineerA Career with point72'S TECHNOLOGY TEAMAs Point72 continues to reimagine the future of investing, our Technology group is constantly improving our company's IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We're a team of experts experimenting and discovering new ways to provide...

  • 3 Days Left: Windows Operations Engineer

    2 days ago

    Bengaluru, Karnataka, India Genpact Full time

    L2 Windows Operations EngineerLocation: Any Genpact LocationsExperience: 5-13 yearsOnly Immediate Joiners.Mandatory Skills:- SCCM or Intune or Entra ID or AD- PowerShell, and familiarity with Bash or Python scripting- Digital Experience MonitoringWe are Level 2 (L2) Windows Operations (WinOps) support team, to provide high-quality operational support and...

  • Windows Support Engineer

    3 weeks ago

    Bengaluru, Karnataka, India Point72 Full time

    Job DescriptionA Career with Point72s Technology TeamAs Point72 continues to reimagine the future of investing, our Technology group is constantly improving our companys IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. Were a team of experts experimenting and discovering new ways to provide exceptional end user...

  • Windows Expert

    7 hours ago

    Bengaluru, Karnataka, India beBeeWindowsoperationsexpert Full time ₹ 13,65,311 - ₹ 21,24,510

    We are seeking a seasoned Windows Operations Expert to fill a critical role in our organization. As a key member of our Level 2 (L2) Windows Operations support team, you will be responsible for delivering high-quality operational support and issue management for our Windows-based end-user environment.Responsibilities:Proactive Monitoring & Analytics:...

  • Maintenance Window Engineer

    3 weeks ago

    Bengaluru, Karnataka, India Staffice Global Private Limited Full time

    Job DescriptionThis role is for a Maintenance Window Engineer with a specialization in the Service Provider Wireless Carrier space, particularly with Cisco equipment. The ideal candidate will serve as a Subject Matter Expert (SME) on technical aspects of service provider networks and will be responsible for deploying equipment and performing validation...

  • High-Paying Windows Operations Engineer Position Available

    2 days ago

    Bengaluru, Karnataka, India beBeeWindows Full time ₹ 15,00,000 - ₹ 25,00,000

    We are seeking a skilled Windows Operations Specialist to join our team. This role is responsible for providing high-quality operational support and issue management for our clients' Windows-based end-user environment.Key Responsibilities:Proactive Monitoring & Analytics: Detect issues early and improve the end-user experience using telemetry data.Incident...

  • Windows System Architect

    2 days ago

    Bengaluru, Karnataka, India beBeeSystemAdministrator Full time

    Job Opportunity:System Administrator "The Architect"Our organization is seeking a highly skilled and experienced System Administrator to join our IT team. The successful candidate will be responsible for designing, implementing, and maintaining the stability and security of our Windows-based systems and infrastructure.The ideal candidate will have a strong...

  • Windows Operating Systems Software Packaging Specialist

    2 days ago

    Bengaluru, Karnataka, India beBeePackaging Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

    Job Title: Application Packaging EngineerOverview: An experienced application packaging engineer is required to design, develop and maintain complex application packages for Windows 10 operating systems. The ideal candidate will have a strong background in application packaging and deployment with a focus on Intune and cloud-based solutions.Key...

  • Technical Support Engineer

    2 days ago

    Bengaluru, Karnataka, India beBeeSecurity Full time

    Windows Endpoint Security SpecialistAs a seasoned technical expert, you will serve as the final escalation point for complex issues related to SentinelOne agents deployed on Windows.Key Responsibilities:Provide advanced technical support for SentinelOne agents installed on Windows endpoints.Analyze logs, crash dumps, agent behavior, and OS-level events to...