High-Paying Windows Operations Engineer Position Available

2 days ago

Bengaluru, Karnataka, India beBeeWindows Full time ₹ 15,00,000 - ₹ 25,00,000

We are seeking a skilled Windows Operations Specialist to join our team. This role is responsible for providing high-quality operational support and issue management for our clients' Windows-based end-user environment.

Key Responsibilities:
  • Proactive Monitoring & Analytics: Detect issues early and improve the end-user experience using telemetry data.
  • Incident and Problem Management: Triage and resolve issues efficiently; contribute to root cause analysis and long-term fixes.
  • Operational Task Execution: Handle Windows OS patching, compliance enforcement, and technical debt remediation.
  • Automation Support: Drive automation in alerting, escalation, and issue resolution with collaboration from engineering teams.
  • Cross-Functional Contributions: Support security risk management, application control, asset management, and AI-based automation initiatives.
  • Perform monthly & ad-hoc Windows patching cycles.
  • Ensure security compliance assurance on endpoints.
  • Manage and remediate technical debt areas.
  • Continuously monitor performance dashboards and alerts.
  • Identify and troubleshoot issues/anomalies in real-time.
  • Handle L2 escalations from the Service Desk (Incident Management).
  • Provide initial diagnostics and remediation steps.
  • Manage L2 operational tasks currently handled by L3.
  • Develop and refine troubleshooting procedures, SOPs, and playbooks.
  • Share knowledge and train internally and potentially L1.
  • Generate and escalate reports (e.g., to L3, management).
Requirements:
  • Expertise in Windows operations and maintenance.
  • Strong problem-solving and analytical skills.
  • Ability to work independently and collaboratively as part of a team.
  • Familiarity with automation tools and technologies.
  • Excellent communication and documentation skills.
  • Bachelor's degree in Computer Science or related field.
What We Offer:
  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • A competitive salary and benefits package.

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