Manager - Back Office Operations (Stock Broking Business)

2 weeks ago


Tirupati, India Univest Full time

Responsibilities


  • Define, implement and manage operational processes as per regulatory framework to ensure exchange compliance.
  • Vendor management.
  • Able to build and manage teams for important functions like account opening, paying payout stock and funds, DP account, customer modification, RMS etc.
  • Responsible for customer support and seamless experience in a stock broking business.
  • Ensure process oriented, TAT driven customer support as per defined SOP.
  • Mentor and monitor team to ensure high level of accuracy and timely execution.
  • Coordinate with IT and Sales team for development of online customer support process and Process automations.
  • Handling regulatory audits of SEBI, Exchanges, etc.


Qualifications


  • 5-10 years of Experience in stock broking operations.
  • Knowledge of back office software like LD and CDSL.
  • Well verse with DKYC process and other broking norms.



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