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Technical Specialist

4 weeks ago

Navi Mumbai, India Intertec Softwares Pvt Ltd Full time

We are seeking a highly skilled and experienced Windows Admin L3 professional to join our team. The ideal candidate will be responsible for the advanced management, troubleshooting, and support of Windows-based systems. This role demands expertise in Server Administration , Patch Management , Vulnerability Management , Active Directory , Backup , and Storage Management .

Candidates with additional knowledge of Microsoft 365 (M365) , Intune , and Linux environments will have a competitive edge.

Key Responsibilities:

  1. Windows Server Administration :
  • Manage and support Windows server environments at an advanced level.
  • Provide Level 3 troubleshooting and resolution for complex system issues.
  1. Patching and Updates :
  • Plan, implement, and manage patching activities using tools like ManageEngine or SCCM .
  • Ensure compliance with security standards and operational policies.
  1. Active Directory (AD) :
  • Administer, optimize, and troubleshoot Active Directory (AD) and Group Policy Objects (GPO) .
  • Maintain security and best practices for AD management.
  1. Backup and Disaster Recovery :
  • Manage backup and disaster recovery processes using Veeam solutions.
  • Safeguard data integrity and availability through robust disaster recovery procedures.
  1. System Monitoring and Optimization :
  • Proactively monitor system performance, identify issues, and implement enhancements.
  • Handle critical incidents swiftly to minimize downtime.
  1. Documentation and Reporting :
  • Maintain comprehensive documentation for system configurations, processes, and updates.
  • Generate detailed reports on system performance, backup activities, and patch management status.
  1. Collaboration and Teamwork :
  • Collaborate with cross-functional teams to ensure smooth IT services integration.
  • Provide mentorship and guidance to junior team members.

TECHNICAL SKILLS /COMPETENCIES:

MANDATORY

  • Advanced knowledge of Windows servers and related technologies.
  • Proficiency in Licensing , Terminal Services , and System Performance Optimization .
  • Expertise in patch management tools (e.g., ManageEngine, SCCM).
  • Strong skills in Active Directory management and backup solutions (e.g., Veeam).
  • Excellent troubleshooting and problem-solving abilities.
  • Capability to thrive in a fast-paced, collaborative work environment.