Lead, Platform Engineering

This job is with S&P Global, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.About the Role: Grade Level (for internal use): 11The Team:TheTechOps teamis responsible forproviding high quality Technical Support across a wide suite of products withinPVRbusiness segment.TheTechOpsteam works closely with a highly competent Client Services team and the core project teams to resolve client issues and improve the platform. Our work helps ensure that all products areprovideda high-quality serviceandmaintainingclient satisfaction. The teamis responsible forowning andmaintainingour cloud hosted apps. The Impact:The role is an extremely critical role to help affect positive client experience by virtue of maintaining high availability of business-criticalservices/applications. What'sin it for you:The role provides for successful candidate to have: Opportunity tointeract and engage with senior technology and operations usersWork on latest in technology like AWS, Terraform,Splunk, Grafanaetc.Work in an environment which allows for complete ownership and scalabilityExposure to learn about industry leading OTC Derivatives and Pricing productsResponsibilities:We are looking for a seasoned TechOps/app Support Engineer whohas experience: The person would require delivering all aspects of production support for various applications along with some of 3rd party vendor products including incident resolution or proactive mitigation, change & problem management; would ensure compliance to all agreed SLAs and requirementsmanaging andmaintainingcloud infrastructureperforming a variety of tasks including coordinating all resources and stakeholders,planningand setting milestones, assigning responsibilities and monitoring,summarizingand communicating progress and statusmentoring and developingjunior members ofthe teamability to act as SME andability to independently handleclient issues and incident escalationsWhatWe'reLooking For: someone with 10+years ofApplication Support/TechOps experience withteam management experience of over3yearshaving below skills: Knowledge of cloud technologies like AWS,Containerization, CI/CD, GitHub/Gitlab, Cloud networking-MustOracle, PL/SQL Query, Linux/Unix Shell Scripting(or Python), Java-MustKeen problem solver with analytical nature and excellent problem-solving skillsetOpen minded,flexibleand willing to adapt to changing situationsBe able to work flexible hours including some weekends andpossibly publicholidays to meet work demands and project deadlinesExcellent communication skills, both written and verbal, in the English languagewith ability torepresentcomplex technical issues/concepts to non-tech stakeholdersAbout S&P Global Market IntelligenceAt S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.For more information, visitwww.spglobal.com/marketintelligence.What's In It ForYou? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values:Integrity, Discovery, PartnershipAt S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead.We start with a foundation ofintegrityin all we do, bring a spirit ofdiscoveryto our work, and collaborate in closepartnershipwith each other and our customers to achieve shared goals.Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.Our benefits include: Health & Wellness: Health care coverage designed for the mind and body.Flexible Downtime: Generous time off helps keep you energized for your time on.Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.For more information on benefits by country visit:https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported toreportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activityhere. -----------------------------------------------------------Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.Only electronic job submissions will be considered for employment.If you need an accommodation during the application process due to a disability, please send an email to:EEO.Compliance@spglobal.comand your request will be forwarded to the appropriate person.US Candidates Only:The EEO is the Law Posterhttp://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdfdescribes discrimination protections under federal law.Pay Transparency Nondiscrimination Provision -https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf----------------------------------------------------------- IFTECH202.2 - Middle Professional Tier II (EEO Job Group)