See more Collapse

Programme Manager

1 month ago

Hyderabad, India Indian School of Business Full time

Job Purpose -


To plan, execute and deliver high-quality, effective programme management processes that provide outstanding experience and quality of service to B2C, B2B clients of ISB Digital Learning.


Job Outline -


As a Programme Manager, you will play a crucial role in the successful planning, execution, and management of our online learning programmes. You will be responsible for ensuring the program meets its objectives, driving engagement for programme success and provide an exceptional overall learning experience for the participants. The ideal candidate will have a strong background in programme management, a passion for education, and the ability to collaborate with cross-functional teams.


The job holder as Programme Manager will play a pivotal role in creating a first-of-its-kind center of excellence at ISB by ensuring that we deliver an enriching learning experience to our learners.


Key Responsibilities:


  • Planning and Execution:
  • and execute a comprehensive programme plan, outlining key milestones, deliverables, and timelines
  • with subject matter experts and platform operations team to ensure the curriculum is up-to-date, relevant, and meets the needs of the target audience
  • feedback mechanisms to continuously improve the programme content and delivery
  • to the SOP for execution and ensure that the programme deliverables are well within the pre-defined SLAs





  • Engagement:
  • and maintain relationships with key stakeholders, including content team, platforms team, industry experts, and other internal teams
  • closely with marketing and sales teams to promote the programme and contribute to achieving enrollment targets
  • with technology teams to ensure a seamless online learning platform experience
  • programme feedback to all stakeholders including internal teams, faculty and content team
  • Engagement & Experience:
  • end-end participant experience, monitor participant engagement and drive initiatives to ensure programme success
  • participants informed about the programme schedules, announcements and respond to any queries they may have through WhatsApp, email channels
  • coordinate and execute key programme events like orientation, synchronous/Live virtual sessions on Zoom and draw insights to improve programmes and participant engagement
  • with analytics team to analyse the engagement patterns and identify at-risk learners early and plan corrective measures including calls, emails for participant success
  • participant engagement, implement feedback mechanisms and address any concerns or issues within the pre-defined SLAs
  • with Finance team to ensure all the participants make programme fee payments and take necessary corrective measures
  • a sense of community among programme participants through various engagement initiatives
  • Review and Quality Assurance:
  • programmes deployed on the learning experience platform to ensure they meet the quality standards
  • regular assessments of programme effectiveness and implement improvements as needed
  • programme delivery meets high-quality standards and adheres to industry best practices
  • updated on the latest trends and advancements in online learning to enhance programme offerings
  • for Standardisation and Project Management
  • knowledge of all portals like Salesforce, ISB Online learning platform, Zoho, FreshDesk, etc.
  • and review of programmes on Learning experience platform and timelines
  • and proficiency with project management software to effectively implement and monitor programme management & delivery processes
  • proficiency with creation and management of key reports and dashboards using MS tools and other project management software
  • on performance reports, drive timely review of team performance & feedback on various quantitative and qualitative metrics
  • and maintain all procedures and technology systems that are designed to support & monitor continuous improvement of processes by driving their usage for self and amongst team members
  • system improvements and automation initiatives to uphold data driven decision making for programme success


Job Specifications -


Qualifications - Graduate /post-graduate

Specific Skills - Demonstrated programme/project management skills; Team management skills; strong attention to detail; demonstrated proficiency in project management software; excellent oral and written communication skills; demonstrated judgment; very good technical and data analytics skills; strong interpersonal skills; event management, team-work, and cross-functional collaboration; exceptional attention to detail and due diligence; client relationship management

Desirable Experience - 10+ years working in a project/programme management capacity in a high-growth, dynamic environment; experience in the ed-tech industry is a plus.


Job Interface -

Internal

  • Management Team
  • Admin, support and analytics team
  • Delivery Team
  • Team
  • Operations team

External

  • Client
  • Participants
  • Industry speakers & Collaborators


Key Responsibilities and % Time Spent

Programme planning, execution - 25%

Stakeholder engagement - 10%

Participant Engagement & Experience - 35%

Programme Review and Quality Assurance - 15%

Technology for Standardisation and Project Management - 15%

We have other current jobs related to this field that you can find below

  • Programme Manager

    1 week ago

    Hyderabad, Telangana, India Indian School of Business Full time

    Job Purpose -To plan, execute and deliver high-quality, effective programme management processes that provide outstanding experience and quality of service to B2C, B2B clients of ISB Digital Learning.Job Outline -As a Programme Manager, you will play a crucial role in the successful planning, execution, and management of our online learning programmes. You...

  • Programme Coordinator

    3 weeks ago

    Hyderabad, India Yash Consultant Full time

    **Position: Programme Coordinator** **Location: West Marredpally, Hyderabad** **Reports to: Regional Manager /Associate Director** **Key Responsibilities** - **Overall**_ - Develop a deep understanding of the vision, objectives and structural elements of the Organisations Programme. - Serve as an ambassador of the Organisations Programme to All...

  • Programme Coordinator

    1 week ago

    Hyderabad, Telangana, India Yash Consultant Full time

    Position: Programme CoordinatorLocation: West Marredpally, HyderabadReports to: Regional Manager /Associate DirectorKey Responsibilities- Overall_ Develop a deep understanding of the vision, objectives and structural elements of the Organisations Programme. Serve as an ambassador of the Organisations Programme to All constituencies: Students, Parents, School...

  • Assistant Programme Coordinator

    2 weeks ago

    Hyderabad, India Udayan Care Full time

    Designation: Assistant Programme Coordinator USF **West Mumbai **Chapter -Udayan Care Location: West Mumbai - (Bhayander-Borivali) About Udayan Care and Udayan Shalini Fellowship Programme: Udayan Care is a, Public Charitable Trust, which has been working for the quality care of deserving children and women for the last 27 years. Udayan Care works to...

  • Games Programmer

    3 weeks ago

    Hyderabad/ Secunderabad, India timesjobs Full time

    JOB DETAILS1) Understand and direct the work of the coding team.2) Mentor the code team and lead by example.3) Liaising with the team and production to achieve the highest possible quality product.4) Working with project managers and other development leads to define and complete programming tasks.5) Writing high quality source code.6) Ensuring the game is...

  • Games Programmer

    1 month ago

    Hyderabad/ Secunderabad, India timesjobs Full time

    JOB DETAILS1) Understand and direct the work of the coding team.2) Mentor the code team and lead by example.3) Liaising with the team and production to achieve the highest possible quality product.4) Working with project managers and other development leads to define and complete programming tasks.5) Writing high quality source code.6) Ensuring the game is...

  • Games Programmer

    1 month ago

    Hyderabad/ Secunderabad, India timesjobs Full time

    JOB DETAILS1) Understand and direct the work of the coding team.2) Mentor the code team and lead by example.3) Liaising with the team and production to achieve the highest possible quality product.4) Working with project managers and other development leads to define and complete programming tasks.5) Writing high quality source code.6) Ensuring the game is...

  • Data Programmer

    1 week ago

    Hyderabad, Telangana, India Innova Solutions India Full time

    JOB DESCRIPTION Innova Solutions is immediately hiring for a Data Programmer Position type: Full Time Location: Hyderabad As a Software Engineer Validity you will: Job Title: Data Programmer - Real World Evidence Team Location: Overview: We are currently seeking a skilled and detail-oriented Data Programmer to join our Real-World Evidence...

  • Principal Statistical Programmer

    1 week ago

    Hyderabad, India IQVIA Full time

    • Must have expertise of SAS® Base, and good knowledge of SAS® graph and SAS® Macros. • Capable of implementing more advanced statistical procedures as per specifications provided by biostatistician. • Must have excellent knowledge of CDISC standards (SDTM and ADaM) • Thorough understanding of relational database components and theory. •...

  • Principal Statistical Programmer

    2 weeks ago

    hyderabad, India IQVIA Full time

    • Must have expertise of SAS® Base, and good knowledge of SAS® graph and SAS® Macros.• Capable of implementing more advanced statistical procedures as per specifications provided by biostatistician.• Must have excellent knowledge of CDISC standards (SDTM and ADaM)• Thorough understanding of relational database components and theory.• Excellent...

  • Principal Statistical Programmer

    1 week ago

    Hyderabad, Telangana, India IQVIA Full time

    Must have expertise of SAS Base, and good knowledge of SAS graph and SAS Macros. Capable of implementing more advanced statistical procedures as per specifications provided by biostatistician. Must have excellent knowledge of CDISC standards (SDTM and ADaM) Thorough understanding of relational database components and theory. Excellent application...

  • Senior Manager

    1 week ago

    Hyderabad, India Indian School of Business Full time

    Job Purpose - The Senior Manager would own the programme marketing across the portfolios of ISB Executive Education and strategic events for the brand. The Senior Marketing Manager is the driving force behind all programme marketing initiatives and strategic event branding for ISB Executive Education. This role is pivotal in supervising and crafting...

  • Senior Manager

    2 days ago

    Hyderabad, India Indian School of Business Full time

    Job Purpose - The Senior Manager would own the programme marketing across the portfolios of ISB Executive Education and strategic events for the brand. The Senior Marketing Manager is the driving force behind all programme marketing initiatives and strategic event branding for ISB Executive Education. This role is pivotal in supervising and crafting...

  • Avp Programme and Project Services

    3 weeks ago

    Hyderabad, India HSBC Full time

    **Business**:Risk & Compliance Transformation (CT **Open positions: 01** **Role Title**:Portfolio Services Manager **Global Career Band: GCB 5** **Location (Country/city**)**:India/Hyderabad** **Recruiter Name: Akshay Kumar** **Why Join US?** Risk & Compliance Transformation ensures effective and efficient definition, planning, management and...

  • Lab Programmer

    3 weeks ago

    Hyderabad, India GITAM Deemed to be University Full time

    GANDHI INSTITUTE OF TECHNOLOGY AND MANAGEMENT (GITAM) (Deemed to be University) Visakhapatnam | Hyderabad | Bengaluru - _____________________________________________________ **Job Description**: Job Title Lab Programmer - CSE Labs Reporting to Head of the Department Job Location Hyderabad About Us Gandhi Institute of Technology and Management, popularly...

  • Vmc Programmer

    3 weeks ago

    Hyderabad, Telangana, India Notchup Tooling Full time

    Required VMC programmers with 4-8 years experience in programming, MasterCAM, DECLAM or UG NX are preferred. The VMC Programmer role at Notchup is expected to have a comprehensive understanding of all VMC machining and programming operations. This role is tasked with working in close concert with machinist, leads, engineering teams, and machining operations...

  • Data Programmer

    1 week ago

    Hyderabad, Telangana, India Innova Solutions India Full time

    JOB DESCRIPTIONInnova Solutions is immediately hiring for a Data ProgrammerPosition type:Full TimeLocation:HyderabadAs a Software Engineer Validity you will:Job Title: Data Programmer Real World Evidence TeamLocation:Overview:We are currently seeking a skilled and detail oriented Data Programmer to join our Real-World Evidence (RWE) team. As a Data...

  • Data Programmer

    1 month ago

    hyderabad, India Innova Solutions India Full time

    JOB DESCRIPTION Innova Solutions is immediately hiring for a Data Programmer Position type: Full Time Location: Hyderabad As a Software Engineer Validity you will: Job Title: Data Programmer - Real World Evidence Team Location: Overview: We are currently seeking a skilled and detail-oriented Data Programmer to join our Real-World...

  • Data Programmer

    1 month ago

    Hyderabad, India Innova Solutions India Full time

    JOB DESCRIPTION Innova Solutions is immediately hiring for a Data Programmer Position type: Full Time Location: Hyderabad As a Software Engineer Validity you will: Job Title: Data Programmer - Real World Evidence Team Location: Overview: We are currently seeking a skilled and detail-oriented Data Programmer to join our Real-World Evidence...

  • Data Programmer

    3 weeks ago

    Hyderabad, India Innova Solutions India Full time

    JOB DESCRIPTION Innova Solutions is immediately hiring for a Data Programmer Position type: Full Time Location: Hyderabad As a Software Engineer Validity you will: Job Title: Data Programmer - Real World Evidence Team Location: Overview: We are currently seeking a skilled and detail-oriented Data Programmer to join our Real-World Evidence...