Cloud Support Engineer
3 days ago
About Position:We seek a highly experienced Senior Software Engineer to lead in building the next generation of payment solutions that integrate with leading third-party providers such as Stripe and PayPal.Role: Cloud Support Engineer Location: Pune Experience: 6 to 8 Years Job Type: Full Time EmploymentWhat You'll Do:We are looking for a proactive and technically skilled Cloud Support Engineer to join our team. This role is ideal for professionals currently working at an AWS L5 level or equivalent, with strong experience in supporting production, internet-facing systems. You will be responsible for managing cloud infrastructure, triaging alerts, scripting automation, and ensuring system reliability and performance. Support production systems including Windows Server and web application servers. Manage Active Directory and related services. Write and maintain scripts using PowerShell, Bash, VBScript, etc., following company standards.Expertise You'll Bring:Handle AWS-hosted applications, especially EC2 instances with load balancers. Triage production alerts/outages using detailed runbooks and perform Root Cause Analysis (RCA). Ensure compliance with IT operations best practices: configuration management, change control, security, monitoring, and automation. Collaborate with cross-functional teams with a 2-hour overlap with EST time zone. Strong experience with Windows Server OS and Active Directory. Proficiency in scripting languages (PowerShell, Bash, etc.). Hands-on experience with AWS, especially EC2 and load balancers. Familiarity with GitHub Actions and Jenkins for CI/CD. Solid understanding of IP networking, routing, firewalls, and protocols (SMTP, HTTP, DNS, ICMP). Knowledge of enterprise IT operations concepts and best practices. Excellent organizational and time management skills.Benefits:Competitive salary and benefits package Culture focused on talent development with quarterly growth opportunities and company-sponsored higher education and certifications Opportunity to work with cutting-edge technologies Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards Annual health check-ups Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parentsValues-Driven, People-Centric & Inclusive Work Environment:Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.We support hybrid work and flexible hours to fit diverse lifestyles. Our office is accessibility-friendly, with ergonomic setups and assistive technologies to support employees with physical disabilities. If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employmentLet’s unleash your full potential at Persistent -persistent.com/careers“Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.”
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Support Engineer
4 weeks ago
New Delhi, India WaferWire Cloud Technologies Full timeJob DescriptionJob Title: Support Engineer (MS Teams)Job Location: Hyderabad, IndiaWorksite: Work From OfficeAbout WCT: WaferWire Technology Solutions (WCT) specializes in delivering comprehensive Cloud, Data and AI solutions through Microsoft's technology stack. Our services include Strategic Consulting, Data/AI Estate Modernization, and Cloud Adoption...
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Support Engineer
4 weeks ago
New Delhi, India WaferWire Cloud Technologies Full timeJob Description Job Title: Support Engineer (MS Teams) Job Location: Hyderabad, India Worksite: Work From OfficeAbout WCT:WaferWire Technology Solutions (WCT) specializes in delivering comprehensive Cloud, Data and AI solutions through Microsoft's technology stack. Our services include Strategic Consulting, Data/AI Estate Modernization, and Cloud Adoption...
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Cloud Support Engineer
5 days ago
New Delhi, India Oracle Full timeDescription of the roleAs a Senior Cloud Support Engineer, you will be the technical interface to customers, for resolution of problems related to the installation, recommended maintenance, and use of Oracle products. Have an understanding of all Oracle products in their competencies and in-depth knowledge of several products and/or platforms. Also, you...
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Cloud Support Engineer
4 weeks ago
New Delhi, India CDW Full timeAbout the Job :As a Cloud Support Engineer, you will provide best-in-class customer support for all AWS Services, mirroring the way AWS Support interacts with customer environments, being the expert on the AWS services and guiding our customers on their implementations and troubleshooting. You will work to resolve cases in-house or follow cases through to...
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Cloud Support Engineer
4 weeks ago
New Delhi, India CDW Full timeAbout the Job :As a Cloud Support Engineer, you will provide best-in-class customer support for all AWS Services, mirroring the way AWS Support interacts with customer environments, being the expert on the AWS services and guiding our customers on their implementations and troubleshooting. You will work to resolve cases in-house or follow cases through to...
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Senior Cloud Support Engineer
3 weeks ago
New Delhi, India CDW Full timeAbout the Job:As a Senior Cloud Support Engineer, you will provide front-line AWS support for Mission Cloud customers. You will work to resolve cases in-house or follow cases through to AWS, providing an excellent customer experience and preventing delays in resolution of AWS support cases. You will ensure customers feel heard and hold AWS to a high standard...
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Cloud Support Engineer
2 weeks ago
Delhi, Delhi, India DOUZONE Academy Full time ₹ 6,00,000 - ₹ 12,00,000 per yearRole DescriptionThis is a part-time on-site role for a Cloud Support Engineer located in Seoul, South Korea. The Cloud Support Engineer will be responsible for troubleshooting cloud infrastructure issues, providing technical support to clients, managing and administering cloud systems, ensuring network security, and managing networking...
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Senior Cloud Support Engineer
4 weeks ago
New Delhi, India CDW Full timeAbout the Job:As a Senior Cloud Support Engineer, you will provide front-line AWS support for Mission Cloud customers. You will work to resolve cases in-house or follow cases through to AWS, providing an excellent customer experience and preventing delays in resolution of AWS support cases. You will ensure customers feel heard and hold AWS to a high standard...
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Information Technology Support Engineer
2 weeks ago
Delhi, Delhi, India E2E Cloud Full time ₹ 8,00,000 - ₹ 12,00,000 per yearCompany DescriptionE2E Cloud is one of India's fastest growing accelerated computing platforms, providing high-performance cloud solutions. With a self-service portal, customers can easily manage and monitor cloud machines with high-performance CPU, large memory, or dedicated CPU cores. Established in 2009, E2E Cloud has supported many successful startups...
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Cloud Support Engineer- AWS
3 days ago
New Delhi, India Pentair Full timePosition Summary:Pentair is currently seeking Managed Services CloudOps for IoT projects in the Smart Products & IoT Strategic Innovation Centre in India team. This role is responsible for supporting managed services & application/product Operations for IoT projects.Duties & Responsibilities:- Apply best practices and strategies regarding Prod application...