Team Lead

3 weeks ago

Mumbai, India Source To Win Consultancy Full time

Locations: Bangalore, Hyderabad, Mumbai, Coimbatore, Chennai, Trichy

About the Company:

Our client is a global healthcare solutions leader specializing in HCC coding and compliance. Partnering with top-tier providers and payers worldwide, the organization ensures accurate risk adjustment, quality, and revenue optimization.

The company fosters an inclusive, learning-focused culture and provides access to global projects, structured training, and rapid career advancement.

Role Overview:

The Team Lead will manage a team of HCC coders, ensuring accuracy, productivity, and compliance with CMS guidelines. This leadership role involves coaching, mentoring, and operational oversight while maintaining client satisfaction and meeting organizational KPIs.

Key Responsibilities (Expanded):

- Lead, mentor, and manage a team of 8-15 HCC coders, ensuring 100% adherence to coding accuracy and SLAs.

- Allocate and monitor workloads, balancing team capacity and productivity.

- Conduct daily and weekly quality checks, identifying trends and implementing corrective measures.

- Serve as the primary escalation point for complex coding queries, client concerns, and operational challenges.

- Partner with Process Coaches to deliver training programs, refresher courses, and skills development plans.

- Monitor team KPIs including accuracy rate, productivity, turnaround time, and compliance metrics.

- Participate in recruitment, onboarding, and retention strategies to build a high-performing team.

- Collaborate with Quality Team Leads to ensure audits are addressed and continuous improvement initiatives are implemented.

- Provide leadership visibility through detailed reports, dashboards, and presentations for internal and client stakeholders.

- Foster a culture of accountability, continuous improvement, and proactive problem-solving within the team.

Qualifications & Experience:

- 6-9 years of HCC coding experience, including 1+ year in a Team Lead role

- CPC or CRC certification mandatory

- Strong understanding of CMS coding guidelines, medical terminology, and risk adjustment principles

Skills & Competencies:

- Leadership and people management

- Coaching and mentoring abilities

- Analytical mindset with strong attention to detail

- Excellent client interaction and communication skills

- Ability to handle escalations and maintain operational excellence under pressure

Career Path & Growth:

Successful Team Leads can move into Operations Manager, Project Lead, or Account Manager roles. Opportunities include client-facing leadership, strategic initiatives, and enterprise-wide project management.

Benefits & Culture:

- Competitive salary with performance incentives

- Structured training, certifications, and professional development

- Exposure to global healthcare clients and advanced HCC platforms

- Collaborative, inclusive, and growth-oriented environment

(ref:iimjobs.com)

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