NPCI - Relationship Management Role
2 weeks ago
Relationship Management Role
Roles and Responsibilities:
- Rich Experience in Retail and Commercial credit card
- Drive relationship with Bank and project management
- Conduct Structured monthly product performance review with Bank for all NPCI products
- Regular tracking of Operational issues
- Closure of customer complaints and queries in coordination with Bank and internal Product/Ops teams within TATs to ensure customer delight.
- Track the NPCI business numbers for account as well as the corresponding competition numbers
- Excellent communication, interpersonal skills and analytical skills
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Relationship Manager
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