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4 weeks ago
Role: Business Analyst - Conversation Designer (Delivery)
Location: : India (Mumbai, Bangalore)
Experience: 2 to 8 years
Employe Type: Contract
Roles & Responsibilities:
● Gather customer requirements, analyze their needs and determine analytical requirements for virtual agent:
● Define use cases
● Design a human-to-virtual-agent conversation flow iteratively
● Apply industry best practices and promote standards for execution and delivery approach
● Guide the customer on technology evaluation, technical thought leadership and direction for Conversational AI projects. .
● Act as a liaison between stakeholders, project teams, and development teams.
● Showcase thought leadership on technology roadmaps, agile development methodologies and best practices.
● Managing customer communication & relationships
Required Skills:
● Experience in at least one of the following areas: Analytics, AI, Linguistics, Copywriting, UX Design or Product Design
● Excellent communication, articulation, abstraction, analytical and presentation skills
● Ability to work with minimal supervision in a dynamic and timeline sensitive work environment
● Excellent aptitude in business analysis and awareness of quantitative analysis techniques. Your plans and actions are backed by not just gut feeling but also customer/ industry/ market research
if anyone interested share your cv to veena@anantha.co.in
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