Business Analyst

4 weeks ago


Mumbai, India Hirextra -World's First Staffing Aggregator Full time

Role: Business Analyst - Conversation Designer (Delivery)

Location: : India (Mumbai, Bangalore)

Experience: 2 to 8 years

Employe Type: Contract


Roles & Responsibilities:


● Gather customer requirements, analyze their needs and determine analytical requirements for virtual agent:

● Define use cases

● Design a human-to-virtual-agent conversation flow iteratively

● Apply industry best practices and promote standards for execution and delivery approach

● Guide the customer on technology evaluation, technical thought leadership and direction for Conversational AI projects. .

● Act as a liaison between stakeholders, project teams, and development teams.

● Showcase thought leadership on technology roadmaps, agile development methodologies and best practices.

● Managing customer communication & relationships


Required Skills:


● Experience in at least one of the following areas: Analytics, AI, Linguistics, Copywriting, UX Design or Product Design

● Excellent communication, articulation, abstraction, analytical and presentation skills

● Ability to work with minimal supervision in a dynamic and timeline sensitive work environment

● Excellent aptitude in business analysis and awareness of quantitative analysis techniques. Your plans and actions are backed by not just gut feeling but also customer/ industry/ market research


if anyone interested share your cv to veena@anantha.co.in



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