Support Executive
1 week ago
Be the single point of contact for parents and teachers from pre sales follow ups to post admission onboarding, class continuity and quick resolution of academic/technical issues.Core ResponsibilitiesPre-sales enablement: Warm follow-ups via phone/WhatsApp/email; share FAQs, seminar links, and counselling slots; update CRM.Onboarding: After admission, issue welcome kit (rules, pledge, timetable), assist fee confirmation, set up LMS/app access, and run orientation.Parent helpdesk: Own queries on classes, schedules, assessments, and policies; resolve directly or triage to Tech/Academic/Finance; keep the parent informed until closure.Teacher assistance: Schedule classes/PTMs, manage WhatsApp groups, share class lists, help with LMS uploads/attendance, and circulate quiz/exam links.Continuity and discipline: Monitor attendance, homework submission, and code-of-conduct adherence; trigger reminders and corrective actions.Issue management: Log tickets, set priority, follow SOPs, and close with clear notes; escalate risks early.Reporting: Daily dashboard, tickets opened/ closed, first response time, common issues; weekly insights to improve SOPs.KRAsFirst-response time and resolutionClass start-on-time % and access success rate.Parent CSAT after onboarding and at PTMs.Attendance and homework compliance follow-through.Ticket documentation quality; zero critical misses.
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Customer Support Executive
7 days ago
Mangalore, India TP Full timeURGENT HIRING: Customer Support Executive Location: Teleperformance, Aspee Malad (Mumbai) Salary: Up to ₹33,000 CTC (Grad) / ₹27,000 CTC (Undergrad) Mandatory Requirements: Experience: Min. 1 year in Customer Support is a must. Education: Grad or Undergrad both welcome. Language: Fluent English + Hindi. Availability: Immediate Joiners only. Shift: Day...
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Customer Support Executive
4 weeks ago
Mangalore, India FuturePath Consultancy Full timeHiring | Work From Home Opportunity 🏠🔹 Process: FK MLS L1 (Customer Support – Voice Process) 🔹 Role: Customer Support Executive✨ Requirements:Excellent English communication skills (mandatory)Any one regional language (Tamil / Telugu / Bengali / Kannada /others) is mandatoryQualification:Graduates – Freshers can apply12th pass with 6 months...
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Customer Support Executive
4 weeks ago
Mangalore, India FuturePath Consultancy Full timeHiring | Work From Home Opportunity 🏠🔹 Process: FK MLS L1 (Customer Support – Voice Process) 🔹 Role: Customer Support Executive✨ Requirements:Excellent English communication skills (mandatory)Any one regional language (Tamil / Telugu / Bengali / Kannada /others) is mandatoryQualification:Graduates – Freshers can apply12th pass with 6 months...
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Customer Support Executive
2 weeks ago
Mangalore, India Hoopoe Infoedge Pvt Ltd Full time**We are Hiring!!!** **Customer Support Executive** **Qualification**: 10+2 / Diploma / Graduate **Shift**: Rotational Shift **Language**: Malayalam & English **Salary**: 16k - 20k Take home **Location**: Mangalore, Karnataka **For more detail contact - Tajunnisha HR (6380723976)** **Salary**: ₹16,000.00 - ₹20,000.00 per month Schedule: -...
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Retail Customer Support Executive
14 hours ago
Mangalore, Karnataka, India Altruist Fostering Services Full time ₹ 1,20,000 - ₹ 2,16,000 per year*Retail Customer Support Executive* required in a *healthcare brand* located at *Mangaluru (near Falnir)*, Karnataka*Fresher with good communication skill can apply*JD:Greet customers and assist them in finding products that meet their needs*Provide detailed information about products, including specifications, pricing, and benefits*Ensure that the sales...
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Retail Store Support Executive
11 hours ago
Mangalore, Karnataka, India Altruist Fostering Services Full time ₹ 1,44,000 - ₹ 2,16,000 per year*Retail Store Support Executive* required in a *healthcare brand* located at *Mangaluru (near Falnir)*, Karnataka*Fresher with good communication skill can apply*JD:Greet customers and assist them in finding products that meet their needs*Provide detailed information about products, including specifications, pricing, and benefits*Ensure that the sales floor...
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Senior Technical Support Specialist
6 days ago
mangalore, India beBeeExpertise Full timeTechnical Support ExpertWe are seeking a skilled professional to drive customer satisfaction and process improvement across global teams.Provide advanced technical support and product expertise to our most valued customers.Lead-level III technical expert working on key customer accounts.Responsibilities:Conduct thorough analysis, debugging, and...
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Oracle Technical Support Specialist
1 day ago
mangalore, India beBeeTechnical Full timeJob Title:Oracle Technical Support SpecialistJob Description:This role involves providing technical assistance for Oracle E-Business Suite R12 across multiple modules in the Supply Chain and Manufacturing domains. As a key member of the team, you will be responsible for troubleshooting production issues across various Oracle EBS layers and implementing...
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Tech Support Executive Email and Chat
6 days ago
Mangalore, Karnataka, India RAPRO Solutions Full timeJob Title: Tech Support AgentLocation: MangaloreJob Type: Full-time Shift: Rotational shiftSalary upto - 4 LPAWe are looking for a Technical Support Engineer – Chat & Ticketing to join our team. The role involves handling customer interactions via chat and ticketing channels, providing billing and technical support, and ensuring high levels of customer...
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Customer Support Executive
2 weeks ago
Mangalore, India TSG Solutions Pvt. Ltd. Full timeAbout TSG Solutions: Designation: Customer Care Executive (work location - Ahmedabad) - Must possess excellent English verbal and written communication skills - Should have a typing speed of 25 - 30 words per minute - Must have ability to proactively understand customer issues and address it - Must have Customer Centric approach - Night shift - (9PM to...
