Senior Travel Consultant

3 weeks ago


Bengaluru, India AkbarTravels.com Full time

Company Description

AkbarTravels.com is the leading online travel portal in India, operating under Akbar Travels of India, the nation's largest homegrown travel company. With cutting-edge technology and innovative solutions, AkbarTravels.com aims to bring the world to India and take Indians to the world. The company has a strong online presence and an extensive offline network of over 150 locations in India, Malaysia, UK, UAE, USA, and plans for further expansion across Europe. With a four-decade-old pedigree, AkbarTravels.com is known for exemplary service and has a large customer base.


Role Description

This is a full-time on-site role located in Mumbai for a Senior Travel Consultant. The Senior Travel Consultant will be responsible for day-to-day travel consulting, travel management, providing excellent customer service, and handling reservations.


Experience

  • Travel Consulting and Travel Management skills
  • Strong customer service skills
  • Ability to handle reservations, proficient in Refunds and Reissue on GDS
  • Excellent written and verbal communication skills
  • Attention to detail and problem-solving abilities
  • Experience in the travel industry is a plus
  • Bachelor's degree in Travel and Tourism or related field


Qualifications

  • Graduate and Diploma in IATA or Travel & Tourism
  • Rich experience in Issuing and Reissuing Tickets
  • Proven working experience as a Travel Consultant
  • Minimum of 5 years work experience in Leading Travel Agencies.
  • Extensive knowledge in GDS systems i.e.: Amadeus, Sabre and Galileo.
  • Attend to the clients with utmost courtesy and helping them with their travel requirements
  • Must be familiar with all related lines of business and IATA regulations.
  • Sound knowledge of reservations & and ticketing systems with good communication skills.
  • Proficiency in Hindi and English; knowledge of additional languages is an advantage.



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