Shipsy - Growth Consultant

14 hours ago

Gurugram, India LLAMA LOGISOL PRIVATE LIMITED Full time

AI-Native Platform for Autonomous Supply ChainsAI-powered technology DNAIntegrated TMS + WMS platformGlobal market presence with 275+ enterprises servedRecognized by Gartner Magic Quadrant and Customers Choice in Transportation Management SystemsClients include Heineken, Aramex, Walmart, Qatar PostRole: Growth the primary advocate for Shipsys customers, ensuring maximum value realization, strong adoption, customer satisfaction, and contributing to revenue growth and retention.Key Relationship Management- Build and nurture long-term client partnershipsOnboarding & Adoption- Ensure smooth onboarding, accelerate time-to-value, and drive adoptionAccount Reviews & Growth- Conduct business reviews, track KPIs, identify upsell/cross-sell opportunitiesCustomer Advocacy- Represent customer feedback internally to product and engineering teamsProblem Resolution- Proactively address challenges in partnership with support/product teamsTraining & Enablement- Deliver workshops, training sessions, and resources for clientsData-Driven Insights- Analyze usage data to track engagement, identify risks, and recommend strategiesRenewals & Retention- Partner with account management to secure renewals and expansion revenueGrowth Consulting & Strategy- Advise clients on strategic initiatives to maximize business outcomesCandidate Profile:- Experience: 3-5 years in Growth, Account Management, Consulting, SaaS, supply chain/logistics tech, or Expansion Sales- Knowledge: Strong understanding of supply chain operations and customer lifecycle management- Skills: Excellent communication, stakeholder management, and problem-solving; ability to work cross-functionally- Education: Bachelors in Business, Technology, or related field (Masters preferred)Culture & Be part of building the future of autonomous supply chains- Work in a fast-growing, innovative, and globally recognized AI-native platform (ref:iimjobs.com)

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