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Jira Administrator

4 months ago

Bengaluru, India Troy Consultancy Full time

You will play a critical role in managing, configuring, and optimizing our Jira instance to support efficient project management and team collaboration across the organization.

You will leverage your in-depth knowledge of Jira functionalities, best practices, and integrations to ensure the platform is tailored to our specific needs and workflows.

Responsibilities :


- Manage the Jira instance on a daily basis, ensuring optimal performance, uptime, and security.

- Configure and customize Jira projects, workflows, and issue types to align with various project methodologies (e.g, Agile, Scrum, Kanban).

- Create and maintain user accounts, groups, and permission schemes to manage access control and data security within Jira.

- Develop and implement custom workflows using Jira Script Runner or other scripting languages for automation of repetitive tasks.

- Configure and manage custom fields, screens, and layouts to capture project-specific data and improve data organization.

- Develop and maintain dashboards and reports using Jira reporting features (JQL) to provide valuable insights into project progress and team performance.

- Integrate Jira with other enterprise applications (e., Confluence, Git, CI/CD tools) to streamline project workflows and data flow.

- Monitor and analyze Jira usage data to identify trends and opportunities for process improvement.

- Provide ongoing support and training to users on Jira functionalities and best practices.

- Stay up-to-date with the latest advancements in Jira administration and Atlassian products.

- Document Jira configurations, workflows, and procedures for knowledge sharing and future maintenance.

- Collaborate with IT teams (development, operations) to ensure smooth integration of Jira with other systems.

Qualifications :


- Educational Qualifications : Bachelor's/Master's 4-7 years of experience as a Jira Administrator, Atlassian Administrator, or a similar IT support role focused on project management tools.

- In-depth knowledge of Jira functionalities (projects, workflows, issue types, user management, permissions).

- Experience with Jira administration tools and scripting languages (Jira Script Runner, Groovy) for workflow automation.

- Experience with JQL (Jira Query Language) for creating reports and dashboards.

- Experience with integrating Jira with other Atlassian tools (Confluence, Bitbucket) and potentially third-party applications.

- Strong understanding of project management methodologies and best practices.

- Excellent problem-solving, analytical, and organizational skills.

- Strong communication, collaboration, and interpersonal skills.

- Ability to work independently, manage multiple tasks effectively, and meet deadlines

(ref:hirist.tech)