Jira Administrator

5 days ago

Bengaluru Karnataka, India INTEL Full time

Intel's Foundry Technology Development Design Enablement (DE) organization is looking for a talented individual to support the organization's adoption of Jira Software and Jira Service Management as an Application Software Engineer. This role will be responsible for project administration, project customizations, automation, and end user support. This role will also include working closely with partner organizations to ensure DE is following best known methods and processes for our Jira instances. The primary responsibilities for this role will include, but are not limited to:

- Project administration for both Jira Software and Jira Service Management instances including project creation, customizations, and automations.
- Integrate of Jira Software projects and Jira Service Management projects.
- Integrate Jira instances with other systems such as 1Source GitHub, Manufacturing GitHub, ServiceNow, internal systems, etc
- Work with Jira migration teams and post-migration DE teams to solve migration issues.
- Provide training sessions for system admins and end-users on how to effectively use and manage the Jira instances.
- Create documentation, including user guides and system administration manuals to support ongoing usage and maintenance of the Jira instances.
- Develop testing and coordinate with TD on designs and architectural changes.
- Connect with stakeholders to define the path forward as well as provide status reports.
- Provide support for DE Jira stakeholders.

**Qualifications**:

- Self-driven, meticulous, highly organized, and strong task/project and process management skills.
- Analytical, planning, and problem-solving skills.
- Excellent verbal and written communication/ listening skills leveraged to effectively communicate with stakeholders.
- Teamwork skills and partnership skills.
- Tolerance of ambiguity and self-motivation. Minimum Qualifications: Minimum qualifications are required to be initially considered for this position.
- Bachelor of Science in Computer Engineering, Electrical Engineering, Computer Science, or related field with a minimum of 2 years of experience.
- Jira administration and support experience.
- Experience on program and Project management processes/technical.
- Experience with Github.
- Experience with Scriptrunner and Configuration Manager.
- Global cultural orientation and working experience is a plus.
- Experience with Python.
- Experience with Linux OS.

**Inside this Business Group**:
Intel makes possible the most amazing experiences of the future. You may know us for our processors. But we do so much more. Intel invents at the boundaries of technology to make amazing experiences possible for business and society, and for every person on Earth. Harnessing the capability of the cloud, the ubiquity of the Internet of Things, the latest advances in memory and programmable solutions, and the promise of always-on 5G connectivity, Intel is disrupting industries and solving global challenges. Leading on policy, diversity, inclusion, education and sustainability, we create value for our stockholders, customers, and society.

**Posting Statement**:
All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

**Benefits**:
We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock, bonuses, as well as, benefit programs which include health, retirement, and vacation. Find more information about all of our Amazing Benefits here.

**Working Model**:
This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site. **In certain circumstances the work model may change to accommodate business needs.**
JobType

Hybrid

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