Operations Manager- Insurance
2 weeks ago
Job Responsibilities:Managing a team of ~100 resources & 6-8 team leads supporting Insurance Back office operations.Team Management and LeadershipResponsible for SLA Management, Issue Management and Reporting.Maintaining high standards for product or service quality is crucial. Implement quality control measures to ensure zero defects.Client Cadence – Daily, Weekly and Monthly Client and HCL leadership Governance meetingsTeam Management – coaching, feedback, performance assessmentAble to work collaboratively across all teams, identifying best practices and process efficiencies.Shall be responsible for the overall performance of the Process and the team members.Aptitude for preparing process reports on monthly/quarterly/annually basis. Experienced working with external and internal auditorsAssists management with hiring processes and provide regular developmental feedback and guide team members through their career development process.Provides encouragement to team members, including communicating team goals and identifying areas for new training or skill checks.Effective performance management, shrinkage & attrition management directly proportionate to the health of the business.Drive & execute process improvements, automation across the scope of work.Accountable for accurate and timely execution of required control checks. Drives compliance with established controls operating guidelines and KPI’s.Key Competencies14-16 years’ experience in Insurance operations with at least 8-10 years in Insurance (Non-Life) operations.Core domain knowledge and expertise in Property and Casualty insurance – auto, property, umbrella, commercial, etc. (US geo preferred)Relevant experience in managerial roles in service delivery, people management and process optimization.Ensure delivery per customer expectation along with meeting defined SLA and ensure customer delight.Hands on experience in managing operations establishing current state, gap analysis and implement improvement plans.Understanding overall Disputes lifecycle and implementing overall program plan for service delivery improvement and cost optimization.Excellent interpersonal. MS Office and presentation skills.Excellent written and oral communication skills in English is a must.Willingness to work in Night shifts is a must.
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Insurance Sales Manager
1 week ago
Chennai, India Shrinithi Insurance B Full timeCompany Overview Shrinithi Insurance Broking Private Limited focuses on delivering superior customer experience by offering top-tier service for selecting appropriate insurance products and exceptional after-sales support. With strong partnerships with renowned insurance companies, Shrinithi Insurance Broking provides customers with a wide range of choices....
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Operations Manager- Insurance
2 weeks ago
Chennai, India HCLTech Full timeJob Responsibilities: - Managing a team of ~100 resources & 6-8 team leads supporting Insurance Back office operations. - Team Management and Leadership - Responsible for SLA Management, Issue Management and Reporting. - Maintaining high standards for product or service quality is crucial. Implement quality control measures to ensure zero defects. - Client...
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Operations Manager- Insurance
2 weeks ago
Chennai, India HCLTech Full timeJob Responsibilities: Managing a team of ~100 resources & 6-8 team leads supporting Insurance Back office operations. Team Management and Leadership Responsible for SLA Management, Issue Management and Reporting. Maintaining high standards for product or service quality is crucial. Implement quality control measures to ensure zero defects. Client Cadence –...
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Operations Manager- Insurance
2 weeks ago
Chennai, India HCLTech Full timeJob Responsibilities:- Managing a team of ~100 resources & 6-8 team leads supporting Insurance Back office operations.- Team Management and Leadership- Responsible for SLA Management, Issue Management and Reporting.- Maintaining high standards for product or service quality is crucial. Implement quality control measures to ensure zero defects.- Client...
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Operations Manager- Insurance
5 days ago
Chennai, India HCLTech Full timeJob Responsibilities: Managing a team of ~100 resources & 6-8 team leads supporting Insurance Back office operations. Team Management and Leadership Responsible for SLA Management, Issue Management and Reporting. Maintaining high standards for product or service quality is crucial. Implement quality control measures to ensure zero defects. Client Cadence –...
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Shriram Life Insurance
3 days ago
Chennai, India Shriram Life Insurance Full timeJob Description: Zonal Manager - Variable Agency - Chennai, BangaloreJob Description:The Zonal manager is responsible for overseeing and managing the performance of the agency channel in a designated region. The incumbent will be responsible for achieving sales targets, expanding the agency network, and ensuring operational efficiency within the region. The...
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Operations Manager- Insurance
2 weeks ago
Chennai, India HCLTech Full timeJob Responsibilities:Managing a team of ~100 resources & 6-8 team leads supporting Insurance Back office operations.Team Management and LeadershipResponsible for SLA Management, Issue Management and Reporting.Maintaining high standards for product or service quality is crucial. Implement quality control measures to ensure zero defects.Client Cadence –...
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Operations Manager- Insurance
2 weeks ago
Chennai, India HCLTech Full timeJob Responsibilities:Managing a team of ~100 resources & 6-8 team leads supporting Insurance Back office operations.Team Management and LeadershipResponsible for SLA Management, Issue Management and Reporting.Maintaining high standards for product or service quality is crucial. Implement quality control measures to ensure zero defects.Client Cadence –...
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Insurance Underwriter
2 weeks ago
Purasawalkam, Chennai, Tamil Nadu, India Shrinithi Insurance Broking Pvt Ltd Full time**Shrinithi Insurance Broking Private Limited is currently hiring for MIS Coordinator** **Job Title**: MIS Coordinator - Insurance Payouts **Location**: Chennai **Company**: Shrinithi Insurance Broking Private Limited **Job Type**: Permanent **Experience**: 2+ years in MIS, preferably in insurance claims or payouts **Job Overview**: We are seeking a...
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Chennai, Tamil Nadu, India Bharat Re Insurance Brokers Pvt Ltd Full time ₹ 4,00,000 - ₹ 12,00,000 per yearCompany DescriptionWith a team of over 300 professionals and expanding, Bharat Re Insurance Brokers Pvt Ltd focuses exclusively on enterprise risk management. We have established credentials with a clientele of over 2500 enterprises, consisting of small, medium, and large enterprises. Our domain and non-domain specialists offer commercial, technical, and...
