Credence Global Solutions
1 week ago
Job Description :Roles & Responsibilities :- Obtain and document business requirements, translating them into user stories and system requirements for Software Development and Testing teams.- Define and document project scope, goals, and deliverables that align with business objectives in collaboration with senior management and stakeholders.- Prepare high-level design documentation based on business requirements.- Coordinate internal resources and third parties/vendors for seamless project execution.- Manage resource availability, allocation, and utilization effectively across projects.- Host weekly project meetings to review status, risks, dependencies, and blockers for all projects under management.- Develop and maintain a detailed project plan with milestones, critical paths, and timelines to track progress for the team, stakeholders, and senior management.- Ensure all projects are delivered on time, within budget, and within defined scope.- Prepare and maintain communication documents such as project progress reports, proposals, requirements documentation, and executive presentations.- Communicate project expectations clearly and consistently to stakeholders and team members.- Use appropriate verification and tracking techniques (e.g., burndown charts, KPIs) to measure project performance.- Manage changes in project scope, schedule, and deliverables with structured change control.- Identify and troubleshoot problems that arise during project execution.- Escalate issues and risks promptly to senior management when necessary.- Ensure quality controls through verification, testing, and adherence to QA standards.- Contribute to the development of practices, templates, policies, tools, and partnerships to strengthen the organizations project management maturity.Candidate Requirements :- 10+ years of experience in software development, design, or IT project management.- 6+ years in a supervisory or leadership role, managing cross-functional teams.- Solid technical background with strong understanding of software development methodologies (Agile, Scrum, Kanban, Waterfall, or Hybrid).- Strong knowledge of project management tools such as JIRA, Confluence, MS Project, Trello, or Asana.- Good understanding of system architecture, APIs, cloud platforms (AWS, Azure, or GCP), and database concepts.- Familiarity with CI/CD pipelines, version control (Git), and software testing frameworks.- Excellent client-facing and internal communication skills.- Strong written and verbal communication abilities, including documentation and presentation skills.- Proven leadership skills with the ability to mentor and motivate teams.- Exceptional organizational skills, attention to detail, and ability to manage multiple projects simultaneously.- Able to work creatively and analytically in a collaborative environment that encourages teamwork and innovation.- PMP, PRINCE2, CSM (Certified Scrum Master), or other project management certifications are a strong plus.Additional Technical Skills (Preferred) :- Knowledge of SDLC (Software Development Lifecycle) and STLC (Software Testing Lifecycle).- Exposure to Agile scaling frameworks (SAFe, LeSS) for enterprise-level project management.- Experience with data-driven decision-making and project KPIs/dashboards (e.g., Power BI, Tableau).- Awareness of security and compliance standards relevant to software projects (e.g., ISO, GDPR, SOC2). (ref:hirist.tech)
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Vice President Operations
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Pune, Maharashtra, India Credence Global Solutions Full time ₹ 5,00,000 - ₹ 15,00,000 per yearCompany DescriptionHeadquartered in Dallas, TX with over 2,500 employees worldwide, Credence Global Solutions offers technology, human resources, and offsite infrastructure solutions within the Revenue Cycle and Accounts Receivable Management world. We cater to healthcare, telecommunications, utilities, and media & entertainment companies. Our global...
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Recruiter
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Pune, India Credence Global Solutions Full timeJob Roles & Responsibilities: - Develop and execute innovative strategies to improve and secure business delivery. - Able to establish pilot A/R process and devise strategy to improve collections. - Strong understanding of revenue cycle management and KPIs standards set to optimize insurance collection. - Strong understanding of all downstream revenue cycle...
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Customer Service Representative
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Pune, India Credence Global Solutions Full timeJob Roles & Responsibilities: As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf...
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Customer Service Representative
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Pune, India Credence Global Solutions Full timeJob Roles & Responsibilities: As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf...
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Pune, India Credence Global Solutions Full timeJob Roles & Responsibilities:As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf...
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