Hiranandani Financial Services

2 weeks ago


Mumbai, India Hiranandani Financial Services Full time

- Develop and execute comprehensive collections strategies to optimize the recovery process and reduce delinquency rates.- Conduct regular projections and forecasts of collections targets based on historical data, industry trends, and business objectives.- Utilize advanced analytics techniques to analyze collection data, identify patterns, and extract actionable insights.- Develop and maintain effective management information systems (MIS) for the collections department, ensuring accurate and timely reporting of key metrics.- Monitor collection performance metrics, such as roll rates, collection efficiency, and days sales outstanding (DSO), to identify areas for improvement and drive strategic initiatives.- Collaborate with cross-functional teams, including credit, risk, and operations, to ensure alignment of collection strategies with overall business goals.- Design and implement collection scorecards and key performance indicators (KPIs) to track and measure the effectiveness of collection efforts.- Conduct regular reviews of collection policies and procedures, recommending enhancements and implementing best practices.- Provide guidance and support to collection teams, offering training and coaching to enhance their performance and adherence to collection strategies.- Collaborate with technology teams to leverage automation and data analytics tools to improve collections processes and efficiency.- Stay up-to-date with industry trends, regulatory changes, and best practices in collections strategies and technology solutions.- Present collection strategies, insights, and recommendations to senior management and stakeholders, ensuring clear communication of goals and progress.- Monitor external collection agency performance, ensuring compliance with regulatory requirements and performance expectations. (ref:iimjobs.com)



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