Hiranandani Financial Services
3 weeks ago
About the job:
Key Responsibilities:
- Lead the rollout of MIS, analytics, and process setup for MSME/LAP products within the collections and tele-calling unit.
- Collaborate with stakeholders to monitor end-to-end performance and productivity.
- Manage automation projects, develop user stories, and oversee UAT for the collections unit.
- Leverage collection systems to devise strategies for field, branch, agency, and tele-calling units to enhance portfolio performance.
- Support budgeting and forecasting activities for the collections unit.
- Develop and implement advanced analytics methodologies, including statistical modeling, to provide insights that drive business impact.
- Analyze large datasets to identify trends and actionable insights to improve collections outcomes.
- Create advanced reports and dashboards to support faster and informed decision-making.
- Prepare and maintain Collection Decks, showcasing various portfolio and collection metrics.
- Continuously improve processes and strategies for better operational efficiency.
- Automate and enhance existing MIS reports and develop new ones based on stakeholder requirements.
- Publish regular (weekly, daily, monthly) MIS reports, dashboards, and presentations to the leadership team and other stakeholders.
Key Accountabilities :
- Develop and implement advanced analytics approaches including statistical modelling
- Analyse Big Data and understand trends to provide actionable insight that impact the business bottomline
- Display strong storytelling and articulation skills to convert analytical output into clear , concise and persuasive insights for collections actions on overdue accounts
- Create advanced reports and dashboards to facilitate faster decision making
- Preparing Collection Deck having various portfolio & collection cuts
- Regular Improvement in processes / strategies
- Automation and enhancement of MIS reports
- Development of new reports as per the requirements and increase the usability of new & existing reports
- Publishing weekly , daily , monthly MIS , dashboards , PPTs to the stakeholders and to the leadership team
(ref:iimjobs.com)
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