Customer Support Associate
3 weeks ago
Hi Folks.... We are Hiring .... Experience- 1-5 years Location - Pune Work Model - Hybrid Key Requirements and Responsibilities Communicate with suppliers through a multi-channel approach including emails, chats and conference calls to gather compliance information, assist with compliance requests, and confirm quality of the documents provided. Work directly with top-tier suppliers to be a valuable resource to help them respond to their compliance requests. Handle emails and chats from suppliers to help them troubleshoot, navigate their compliance requests by providing a positive experience. Engage with unresponsive suppliers through a multi-channel approach including emails, chats and conference calls, supplier education and webinar invites. Language support may be required to help with internal translations, hosting webinars, and joining prospect calls with the Sales team. Work closely with Program Success team to strategize on the best approach for new customers, client campaigns and supplier issues Validate and ensure Quality Assurance for compliance data provided by our suppliers. Act as a peer mentor to Supplier Support Agents as required. Keep up to date with new regulations and changes in products to become an expert in your field. Be familiar with corporate security policies and follow the guidance set out by processes and procedures of company. Excellent verbal and written communication skills, primarily in English, however proficiency in additional languages is required for certain supplier groups. Bachelor's Degree/Higher diploma from a recognized learning institution. 1-2 years related work experience (e.g. administration, reporting, research & data, supplier/customer support, call centers). Solid ability to manage time effectively and juggle multiple priorities at one time. Computer proficiency using MS Office Suite and Google Applications, able to leverage all functions proactively to effectively and efficiently. Self-starter, excellent time management skills and the ability to adhere to assigned deadlines. Solutions-first attitude, self-motivated to proactively engage with our suppliers through multiple channels. Builds productive and stable working relationships internally and externally in the interest of supporting our suppliers needs. Possess basic to intermediate regulatory knowledge in order to consult with suppliers in providing requested information. You are highly adaptable, flexible and thrive in a fast-paced, dynamic business environment. You are naturally curious about technology or how things work. You are diligent and detail-oriented- you pay high attention to detail, and you double-check everything. You have grit- you are conscientious, will always work towards providing solutions over excuses and are dedicated to achieving excellence and driving results. You consider yourself a lifelong learner-you have an insatiable thirst for knowledge, are always striving to self-improve, and are coachable. Interested candidates can mail at - abhay48prometheus@gmail.com
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Customer Support Associate
5 days ago
Pune, Maharashtra, India Gravia Technologies Full timeJob DescriptionWe are seeking a highly skilled Customer Support Associate to join our team at Gravia Technologies. The ideal candidate will have excellent verbal and written communication skills, as well as a customer-centric approach with strong problem-solving abilities.Key Responsibilities:Provide effective and empathetic customer support via voice...
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Customer Support Associate
2 days ago
Pune, Maharashtra, India 2coms Full timeJob Title: Customer Success Associate Reports to: Customer Success Manager/Director Location: Pune Job Summary: We're seeking a Customer Success Associate to ensure customers achieve their goals using our products/services, driving long-term relationships and growth. Key Responsibilities: 1. Onboard new customers, providing training and support. 2. Build...
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Customer Support Associate
4 weeks ago
Pune, Maharashtra, India Talent Worx Full timeTalworx is an emerging consulting firm, our client is the leader in supply chain sustainability management solutions. With more than a decade of experience, our client is specifically focused on complex manufacturers, a subset of manufacturers in the industrial equipment, electronics, medical device, aerospace/defense and automotive verticals whose products...
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Customer Success Associate
3 days ago
Pune, Maharashtra, India Celoxis Full timeAbout the RoleWe are seeking a skilled Customer Success Associate to join our team at Celoxis. As a key member of our support team, you will work closely with our product specialists and co-founders to ensure our product becomes a vital part of our customers' business success.
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Support Operations Associate
1 day ago
Pune, Maharashtra, India Kk Software Associates (Global) Private Limited Full timeKk Software Associates (Global) Private Limited is looking for a highly motivated and results-driven Support Operations Associate to join our team.About the RoleThis is an exciting opportunity to work in a dynamic and fast-paced environment where you will be responsible for delivering exceptional customer service and support.As a Support Operations...
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Customer Support Associate Opportunity
22 hours ago
Pune, Maharashtra, India Vibrantzz management services Full timeAbout the JobThis is an exciting opportunity to join a rapidly growing organization as a Customer Service Associate. You will have the chance to develop your skills, learn from experienced colleagues, and contribute to delivering exceptional customer experiences.ResponsibilitiesHandle customer calls, emails, and chats with professionalism and...
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Customer Support Associate
1 day ago
Pune, Maharashtra, India Mouser Electronics Full timeAbout Us: Mouser Electronics is a leading global distributor of semiconductors and electronic components. As a customer-focused company, we strive to provide exceptional service to our customers worldwide.Job Description: We are seeking a highly skilled Customer Service Assistant to join our team. In this role, you will be responsible for providing top-notch...
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Customer Service Associate
2 days ago
Pune, Maharashtra, India Zensar Technologies Full timeJob SummaryZensar Technologies is looking for a highly organized and detail-oriented Customer Service Associate to join our team. As a Customer Service Associate, you will be responsible for managing customer orders, providing exceptional customer service, and ensuring timely and accurate order processing and management.Key Responsibilities:1. Process and...
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Customer Support Agent
6 days ago
Pune, Maharashtra, India Tata Consultancy Services Full timeAbout the RoleWe are seeking a highly skilled Customer Support Agent to join our team at Tata Consultancy Services. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers through various communication channels.Key ResponsibilitiesHandle inbound and outbound calls, emails, and chats from...
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Customer Success Associate
3 weeks ago
Pune, Maharashtra, India Celoxis Technologies Pvt. Ltd. Full timeAre you a problem solver with a passion for helping customers succeed? Use your communication skills and troubleshooting ability to delight thousands of users worldwide As a Customer Success Associate, you'll work closely with our co-founders and product specialists to ensure our product becomes a key part of our customers' business success.What Your Week...
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Customer Success Associate
3 days ago
Pune, Maharashtra, India Celoxis Full timeAre you a problem solver with a passion for helping customers succeed ? Use your communication skills and troubleshooting ability to delight thousands of users worldwide As a Customer Success Associate , you'll work closely with our co-founders and product specialists to ensure our product becomes a key part of our customers' business success. What Your...
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Customer Support Associate
4 weeks ago
Pune, Maharashtra, India Prometheus Consulting Services. Full timeHi Folks.... We are Hiring .... Experience- 1-5 years Location - Pune Work Model - Hybrid Key Requirements and Responsibilities Communicate with suppliers through a multi-channel approach including emails, chats and conference calls to gather compliance information, assist with compliance requests, and confirm quality of the documents provided. Work...
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Customer Success Associate
2 weeks ago
Pune, Maharashtra, India Celoxis Full timeAre you a problem solver with a passion for helping customers succeed? Use your communication skills and troubleshooting ability to delight thousands of users worldwide As a Customer Success Associate, you'll work closely with our co-founders and product specialists to ensure our product becomes a key part of our customers' business success.What Your Week...
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Technical Customer Support Associate
2 days ago
Pune, Maharashtra, India Truein Full timeAbout Us:At Truein, we specialize in Attendance & Timesheet solutions for businesses with distributed workforces. Our mission is to bring transparency and control to the time and attendance process. With over 500 global customers, we're a fast-growing B2B SaaS product company that leverages cutting-edge technologies like Face recognition and AI.Culture:We...
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Customer Support Associate Voice
2 days ago
Pune, Maharashtra, India 2coms Full timeOur client is an Indian Multinational Information Technology services and consulting company. It operates as a business services provider firm. The Company provides business outsourcing and back office support solutions in banking, finance, telecom, hospitality, logistics, Information Technology, real estate, vehicles, farm equipment worldwide.Job...
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Pune, Maharashtra, India Hawaii Tech Support Full timeWe are seeking a highly skilled System Administrator to manage and maintain our IT infrastructure for clients. This role is within a Managed Service Provider (MSP) environment, requiring expertise in Windows Server administration, Microsoft 365 (M365), Azure, firewalls, remote monitoring and management (RMM) tools, and cybersecurity.Key...
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Customer Service Associate
4 days ago
Pune, Maharashtra, India Amazon Full timeRole: Customer Service AssociateJob Type: SeasonalLocation: PuneOur mission at Amazon is to be Earth's most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and that's why you'll find we approach things differently here. You won't be asked...
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Customer Service Associate
5 days ago
Pune, Maharashtra, India Khan Parveen Saleem (Proprietor of Job Junction) Full timeWe are looking for enthusiastic and skilled professionals to join our team as Customer Service Associates. The ideal candidate will have excellent communication skills, a strong work ethic, and the ability to multitask in a fast-paced environment.About Our CompanyKhan Parveen Saleem, proprietor of Job Junction, is committed to providing top-notch customer...
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Customer Service Associate
3 weeks ago
Pune, Maharashtra, India Tata Consultancy Services Limited Full timeJob DescriptionEligibility:- Minimum 15 years of regular, full-time education (10 + 2 + 3 Bachelors/Graduates)- All candidates should be comfortable with Rotational Shift / Split or Rotational Week-off / 5 Days Work From OfficeDocuments to carry : Resume, Aadhar Card and a photocopy of your Aadhar Card.===============================Customer Service -...
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Operational Support Associate
1 week ago
Pune, Maharashtra, India Amazon Full timeAbout This RoleWe are seeking an experienced Operational Support Associate to join our Amazon team. In this role, you will be responsible for providing world-class support to our merchants and ensuring their success on the Amazon platform.Key AccountabilitiesRespond to merchant inquiries and resolve any operational issuesDevelop and maintain internal...