Customer Engagement Executive
2 days ago
Location:Kochi / Hybrid Company:ArchPro Experience:0–3 years Employment Type:Full-timeAbout ArchProArchPro is an integrated design and build platform redefining how homes and spaces are imagined, designed, and executed across India. We bring together architects, engineers, designers, and project managers under one seamless ecosystem — from concept to completion.Role OverviewArchPro is looking for a proactive and well-spokenCustomer Engagement Executiveto manage the first layer of lead interaction. This role does not involve sales conversion. Your job is to connect with new leads, understand their basic requirements, introduce them to ArchPro, and seamlessly schedule meetings with the Business Development Team.You will be the first impression of ArchPro—ensuring clients feel guided, informed, and valued right from their first interaction.Key ResponsibilitiesConnect with incoming leads via phone/WhatsApp/email within a quick response window. Provide a crisp and structured introduction about ArchPro’s services and processes. Gather essential information about the client’s requirement (location, project type, stage, etc.). Schedule meetings between the client and the BD Team and ensure both parties are aligned. Maintain accurate, real-time updates in CRM/lead trackers. Coordinate with the BD Team daily for updates on meetings and lead quality. Follow up only to confirm meeting attendance (no pressure selling). Ensure every lead is acknowledged, documented, and passed on professionally.Expectations from This RoleProfessionalism & Communication Clear, polite, confident communication in English & Malayalam. Ability to follow scripts and maintain consistency in messaging.Process Discipline Strict follow-through on response timelines. Meticulous with documentation and CRM updates.Coordination & Ownership Take complete ownership of each lead until it reaches the BD Team. Zero missed follow-ups and no untracked leads.Industry Knowledge (Preferred) Candidates with understanding of:Architecture & interior design basics Residential project terminology Construction/real estate workflow…will have an added advantage, as this helps build trust naturally in the first conversation.Future Growth Opportunities at ArchProHigh performers can grow into:Business Development Associate Client Relations Executive BD Team Lead Project Coordination (pre-design stage)We prioritize internal growth and long-term career development.What We OfferA structured, process-driven role Supportive BD team and leadership Competitive salary + performance-based incentives Opportunity to move into higher BD/Client Relations roles based on performance
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Solutions Consultant
3 weeks ago
New Delhi, India Customer Engagement Platform Full timeTitle : Solutions ConsultantLocation : BangaloreRoles and Responsibilities:- Mapping customer requirements and proposing a Technically viable solution or service from within the company's offering. - Improving sales effectiveness through domain expertise, product knowledge, requirements gathering and solution design - Own and maintain the product...
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Solutions Consultant
2 weeks ago
New Delhi, India Customer Engagement Platform Full timeTitle : Solutions Consultant Location : BangaloreRoles and Responsibilities: Mapping customer requirements and proposing a Technically viable solution or service from within the company's offering. Improving sales effectiveness through domain expertise, product knowledge, requirements gathering and solution design Own and maintain the product demonstration...
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Engagement Manager
15 hours ago
New Delhi, India The Executive Centre Full timeThe Executive Centre (TEC) opened the doors to the first Executive Centre in 1994 and today boasts over 220+ centres in 36 cities and 16 markets.The Executive Centre caters to ambitious professionals and industry leaders looking for more than just an office space - they are looking for a place for their organisation to thrive. TEC has cultivated an...
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Customer Engagement Manager
3 weeks ago
New Delhi, India Client of SolveCube Full timeSolveCube is an award winning AI enabled Talent Solutions Platform for middle and senior level professionals. SolveCube is working with global consulting firms, mid and large enterprises across Asia Pacific and Middle East to fulfill their talent needs for permanent, short-term, part-time, interim and turnkey assignments.One of our clients, is a fintech...
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Customer Engagement Manager
3 weeks ago
New Delhi, India Client of SolveCube Full timeSolveCube is an award winning AI enabled Talent Solutions Platform for middle and senior level professionals. SolveCube is working with global consulting firms, mid and large enterprises across Asia Pacific and Middle East to fulfill their talent needs for permanent, short-term, part-time, interim and turnkey assignments. One of our clients, is a fintech...
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Executive - Operations, International Office
2 days ago
New Delhi, India Kumaraguru Global Engagement Office Full timeKumaraguru Institutions , based in Coimbatore, India, is a vibrant ecosystem of higher education fostering innovation, leadership, and global engagement. The Kumaraguru Global Education Office (K-GEO) drives the institution’s internationalization strategy — building partnerships, creating global learning pathways, and shaping transformative...
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Community Engagement Executive
3 weeks ago
New Delhi, India Buildskill Full timeCommunity Engagement Executive Location: MG Road, Gurugram, Haryana (Onsite only) Experience: 0-2 Years Salary: As per Industry StandardsAbout Buildskill Buildskill is a fast-growing home improvement & tools brand with an active digital community. If you love connecting with people, managing online conversations, and making brands relatable where users hang...
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Engagement Specialist
2 weeks ago
New Delhi, India Office Beacon LLC Full timeHR Engagement SpecialistLocation: Vadodara, India |Full-Time | On-siteAbout the Role:We are looking for a passionate and people-oriented HR Engagement Specialist to design and execute programs that enhance employee satisfaction, retention, and workplace culture. The ideal candidate will play a key role in strengthening employee relationships, driving...
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Engagement Manager
2 weeks ago
New Delhi, India saasgenie Full timeCustomer Onboarding Engagement ManagerLocation: Chennai (In-office)Work Hours: US EST ShiftCompany Overview:saasgenie specializes in maximizing the value of SaaS products for our customers, ensuring they derive the best possible benefits from their investments. We are committed to being the premier partner for SaaS companies, dedicated to unlocking the full...
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New Delhi, India Mastercard Full timeTitle and SummarySenior Customer Experience and Engagement AnalystOverview The role will primarily be focused on working with existing and potential external customers to drive adoption, engagement, and satisfaction with the Brighterion services.Role - Drive additional adoption of Brighterion services through MPGS - Manage new potential...
