Head of Human Resources

4 weeks ago

New Delhi, India Reelay Group Full time

Work with company country manager to strategically plan HR initiatives that will benefit company and encourage more efficient and beneficial work from employees

· Recruit, screen, interview, hire and dismiss employees as necessary, following all HR processes and procedures

· Direct all hiring and training procedures for new employees

· Continually educate employees on company policies (including sexual harassment, appropriate dress and social media permissions etc.) and keep employee handbook current

· Administer or change benefits, health plans, retirement plans etc.

· Organize, maintain and update employee HRIS information as needed

· Monitor employee progress and stay abreast on company climate and culture, ensuring it stays positive and productive

· Coordinate and direct work activities for managers and employees

· Foster cross functional relationships and ensure managers and employees are properly connected

· Regularly meet with employees for progress reviews and assessments discussing any problems or grievances they may have

· Attend to employee complaints and work to resolve conflicts

· Initiate and implement any necessary changes to help boost worker productivity (better assessment processes, incentive programs etc.)

· Promote a positive and open work environment where employees feel comfortable speaking up about issues

· Manage and supervise other HR staff, ensuring they are assigned and carry out proper tasks

· Understand and adhere to all pertinent labor laws


Professional Skills & Qualifications


· Comfortable working in a highly visible role

· Highly organized and detail oriented

· Efficient time-management, direction

· Skilled in the art of multitasking

· Excels both in independent work and collaboration

· Exceptional analytical and problem solving skills

· Honest, ethical and dependable

· Extremely personable

· Experienced in mediation and conflict resolution processes

· Positive, go-getter attitude

· Expert stress management skills and ability to make important decisions under pressure

· Effective communicator, both verbally and written

· Attentive listener

· Takes initiative to implement necessary changes

· Extremely knowledgeable in HR process and HRIS computer programs

· Understanding, empathetic and personable

· Exhibits professionalism at all times

· Strong sense of responsibility and accountability

· Skilled as an administrator and coordinator

· Results driven

· Bachelor’s Degree in human resources, business administration, finance or related field

· Highly computer literate in Microsoft Suite (especially Excel)


· A proven leader with strong interpersonal skills keen to motivate and effectively educate and connect department managers and employees regarding all HR matters


Who are we?


  • Reelay is top 10 eCommerce player in India. we focus on the real needs and trending demands of consumer, source high quality products from all over the world, build comprehensive yet lean CRM to connect warehouses, shipping, and payments, and manage product delivery with speed and care. We advocate a highly efficient business model of market-oriented, operations-driven, IT-empowered eCommerce, and is growing at fascinating speed in both business scale and sales volume.

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