Business Analyst

2 weeks ago


Gurugram, India Expand My Business Full time

About Expand My Business: Expand My Business is Asia’s largest managed marketplace for digital services. We offer services in the digital space, broadly divided into four verticals: IT Development, Digital Marketing, Web 3.0, and Resource Augmentation. We operate with a pool of verified agencies across India on our platform.


Job Overview: We are seeking a Business Analyst to join our team and work on a variety of projects to support our business operations. The ideal candidate will be a self-starter with strong analytical skills and the ability to work collaboratively with others. As a Business Analyst, you will have the opportunity to work on real-world projects and gain hands-on experience in business analysis, data analysis, and project management.


Key Responsibilities:

• Should have a proven 1-4 years of experience in engaging with stakeholders to understand business challenges, objectives, and IT requirements.

• Analyze client needs and translate them into innovative and feasible IT solutions. Develop high-level solution architectures, workflows, and implementation plans.

• Collaborate with the team members to create technical proposals, RFP responses, and presentations that articulate the value proposition of our solutions and address client requirements effectively.

• Connect and negotiate with third-party vendors to explain project requirements for the estimations and timelines and manage relations with them.

• Stay updated on industry trends, emerging technologies, and best practices to provide informed recommendations and insights to clients.

• Perform risk assessment and identify potential risks and challenges associated with proposed solutions and work with relevant stakeholders to mitigate them.

• If needed build and maintain strong relationships with clients, understanding their evolving needs and ensuring alignment between their requirements and our offerings.

• Collaborate with sales, delivery, and product teams to ensure smooth handover of projects from presales to delivery, ensuring a seamless transition and alignment with client expectations.

• Provide feedback to internal teams based on client interactions and market insights to enhance our offerings and improve our overall presales process.

• Assist the sales team in identifying upsell and cross-sell opportunities within existing accounts, leveraging your understanding of client needs and our solution portfolio.

• Hands-on experience with Tools such as Asana, Trello, or any other project management tools.

• Excellent understanding and experience with wireframing tools such as Balsamiq, Azure, Draw.io, and Figma.

• Basic understanding of technologies such as Blockchain, AI, AR/VR, Metaverse, Gaming, Enterprise solutions, and E-commerce solutions is preferred.

• Demonstrate the ability to work in a dynamic startup environment characterized by rapid growth and evolving priorities.

• Showcase experience in quickly adapting to changing circumstances, multitasking effectively, and maintaining composure under pressure.

• Candidates should possess a willingness to roll up their sleeves, wear multiple hats, and contribute across various functions to drive the company's success.

• Should have a mindset of taking initiative, and thinking creatively in a fast-paced startup setting


Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field.

• Proven experience in a presales or business analyst role within the IT industry.

• Understanding of IT solutions, including software applications, cloud services, infrastructure, and security.

• Excellent analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.

• Excellent communication and presentation skills.

• Demonstrated ability to work collaboratively in cross-functional teams and manage multiple priorities in a fast-paced environment.

• Certification in relevant technologies (e.g., ITIL, Agile, AWS, Microsoft Azure) is a plus.

• Proficiency in CRM and project management tools.


What It Takes To Be An Xpander:

• Ambitious

• High ownership

• Positive Mindset

• Humble

• Innovative

• Leadership Skills

• Doer attitude

• Good Communication Skills


Elevating our Success:

• Closed 3000+ projects within a short span of 4 years; Projected deliveries by 2024 are 4500+.

• Entered MENA region to offer new-age tech solutions;

• We’re all set to broaden our client base globally.

• We are targeting global IT giants as the one-stop solution for all Digital and IT needs.


What’s In It For You:

• A dynamic and collaborative work culture with great ownership Opportunities.

• Working with some of the most innovative and successful individuals across sectors.

• A robust ecosystem with cross-industry work possibilities.

• Interacting and working closely with a diverse and experienced leadership team.

• An environment driven by the “doer” mindset and high performance.

• Collaborating with global entities to offer time and cost-efficient solutions.


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