Associate Director

1 month ago

Gurugram, India R1 RCM Full time

Job Description – Associate Director (Operational Audit)


R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients’ experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better.


R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, Top 100 Best Companies for Women by Avtar & Seramount, and amongst Top 10 Best Workplaces in Health & Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare work better for all’ by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 16,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities.


Designation: Associate Director (Operational Audit)

Reports to (level of category): Sr. Director - Compliance

Mode of Work: Hybrid

Shift Timing: 1pm – 10 pm

Job Location: Tikri, Gurugram


The successful candidate will have experience interacting with customer stakeholders and all levels of leadership. They will leverage a strong background in healthcare revenue cycle operations and auditing to become a trusted partner to various R1 leaders seeking to understand and mitigate risks within their processes. The candidate will have demonstrated leadership in managing both experienced auditors and inexperienced staff. Additionally, the successful candidate will pursue innovative audit techniques, such as automated testing and analytics, to improve the department's scalability, delivering thoughtful and accurate insights more efficiently.


You will be working with several different Electronic Health Records and host billing systems and encoders as applicable to the various R1 clients.

You will also use various R1 software applications, Microsoft Office, and Audit Board.


Job Responsibilities:

Overseeing the Operational Audit activities for India and Philippines locations and playing a key leadership role in the global program

Managing a team of specialized auditors to ensure audit activities remain on schedule and of the highest quality.

Working with Compliance and Legal partners to understand relevant regulatory and legal obligations impacting R1;

Working with business stakeholders to ensure that controls are established, communicated, and in place/effective to meet regulatory and legal obligations;

Ensuring controls are documented and accurately aligned to frameworks (e.g., SOC 1, SOC 2, PCI);

Developing a risk-based audit plan aligned to key existing and emerging industry risks and which meets customer expectations;

Oversee the testing of 200+ controls and 24+ audit projects annually;

Using excellent judgment and rationale, prioritize findings and recommendations and communicate audit results and action plans successfully to effectuate necessary change;

Support customer compliance with any Corporate Integrity Agreements (CIA) as applicable;

Fostering a team culture where associates are engaged and developed; and

Demonstrating deep subject matter expertise that inspires stakeholder confidence.


Qualification, Experience and skills required:

  • Bachelor’s degree and eight (8) to twelve (12) years of healthcare revenue cycle audit experience including familiarity with SOC 1 and SOC 2 standards;
  • Experience managing and responding to Corporate Integrity Agreements
  • Excellent collaborative leadership skills; and
  • A commitment to grow a team professionally and adopt new industry best practices by leveraging the latest technology.
  • MBA or master’s degree in accounting or professional certification preferred (e.g., CPA, CA, CISA)
  • Some one who has worked on Internal Controls, risk assessment, IT Audit

Language:

  • English
  • Hindi

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