Customer success Account Manager

2 weeks ago


Salon, India Aviate Full time
Company Overview

Aviate is a job-discovery and preparation platform, known for its tech prowess and a user base of over 900K users. We are dedicated to helping employers scale up their non-tech talent and have been rated as one of the top Indian startups across all industries by AngelList/Wellfound in 2022. With our strong backing from AngelList's quant fund, we are set to revolutionize the job market.

Job Overview

We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Success Account Manager. As a Customer Success Account Manager, you will be responsible for managing and nurturing relationships with our valued customers. You will work closely with our sales and support teams to ensure customer satisfaction and drive growth within our client base. This is a junior-level role, suitable for candidates with 1 to 3 years of experience.

Qualifications And Skills

  • 1-3 years of experience in customer success or account management role
  • Strong interpersonal and communication skills
  • Proven ability to build and maintain relationships with customers
  • Knowledge of SaaS sales and software as a service (SaaS) industry
  • Experience in sales development or lead generation is a plus
  • Ability to work independently and as part of a team
  • Excellent problem-solving and decision-making abilities
  • Proficiency in CRM systems
  • Bachelor's degree in Business Administration or a related field

Roles And Responsibilities

  • Build and maintain strong relationships with our existing customer base
  • Ensure high customer satisfaction by delivering exceptional service and support
  • Identify upsell and cross-sell opportunities to drive revenue growth
  • Act as the main point of contact for customer inquiries and issue resolution
  • Collaborate with the sales team to renew and expand customer contracts
  • Gather customer feedback and communicate insights to internal teams
  • Conduct product demonstrations and train customers on platform features
  • Stay up-to-date with industry trends and developments to provide strategic recommendations
  • Maintain accurate and up-to-date customer records in CRM system

  • accountant

    1 week ago


    Salon, India The Acacia Hotels & Villas Full time

    Company OverviewAcacia Hotel is a leading hospitality company with its headquarters in Goa. We are dedicated to providing exceptional service and creating memorable experiences for our guests. With a team of dedicated professionals, we strive to exceed customer expectations and maintain a reputation for excellence.Job OverviewWe are hiring an Accountant for...

  • Account Executive

    1 week ago


    Salon, India The Lalit Suri Hospitality Group Full time

    Company OverviewThe Lalit Goa is a renowned hotel and resort company with a strong presence in the hospitality industry. With 11-50 employees and headquarters in Goa, our company offers a luxurious experience for our guests. Our focus is on providing exceptional service and creating unforgettable experiences.Job OverviewWe are seeking a skilled and motivated...


  • Salon, India Delhivery Limited Full time

    ONLY LOCAL GOA CANDIDATES REQUIREDLOCATION: PILERNE INDUSTRIAL ESTATE, NORTH GOAKey Responsibilities:● Providing assistance with shipment tracking and delivery inquiries● Resolving issues related to shipments (missing or damaged packages, customs delays, or delivery exceptions)● Assisting with billing inquiries such as explaining charges, resolving...


  • Salon, India Cemech Luxury Paints Full time

    Company OverviewCemech Luxury Paints is South India's leading luxury paint manufacturer. We are known for launching paint products of international quality that are affordable and meet the specific quality requirements in India. Our paints are made with high-quality products and materials, ensuring a superior finish. With a team of 201-500 employees, we are...


  • Salon, India Jaglax Homes Full time

    Jaglax Homes is looking for an experienced and responsible Accounts Executive for its office based in Siolim, India.RoleDaily accountingAssist with tax audits and tax returns - GST, ITR, TDS etc.Monthly, quarterly and yearly closingVerify, allocate, post and reconcile accounts payable and receivablePrepare financial statementsPreparing and filing for...


  • Salon, India CII Model Career Centre Full time

    Excellent opportunity to kickstart your career! FRESHERS CAN APPLY Qualifications And SkillsExcellent verbal and written communication skills in EnglishStrong problem-solving and decision-making abilitiesAbility to multitask and manage time effectivelyCustomer-focused mindset with a passion for providing exceptional serviceDetail-oriented and highly...

  • Accounts Assistant

    1 week ago


    Salon, India ReckRute Full time

    Performing basic office tasks, such as filing, data entry, answering phones, processing the mail, etc.Handling communications with clients and vendors via phone, email, and in-person.Processing transactions, issuing checks, and updating ledgers, budgets, etc.Preparing financial reports.Assisting with audits, fact checks, and resolving...

  • Finance Manager

    1 week ago


    Salon, India ReckRute Full time

    Qualification/ExperienceeRequiredChartered Accountant preferred.4-5 years experience in hotel finance at seniorpositionsJob Profile 1. In-charge of all financial activities at theCorporate Office. Monitor financial activities at the variousResorts of the organization.Managing the teamCalculate and distribute wages and salaries.Prepare regular reports and...

  • Area Sales Manager

    1 week ago


    Salon, India Cemech Luxury Paints Full time

    Company OverviewCemech Luxury Paints is South India's leading luxury paint manufacturer. We specialize in producing high-quality, affordable luxury paints that meet the quality requirements in India. With a focus on launching paint products of international quality, we aim to provide our customers with the perfect color combinations to complement their...

  • Duty Manager

    2 weeks ago


    Salon, India Jaglax Homes Full time

    Role DescriptionThis is a full-time on-site role for a Duty Manager located in North Goa. The Duty Manager will be responsible for overseeing the day-to-day operations of the holiday homes, ensuring the highest level of guest satisfaction, and providing leadership and guidance to the housekeeping and front desk teams. In addition, the Duty Manager will...


  • Salon, India Changeleaders.in Full time

    Key Responsibilities (Detailed outline of the role holder)  Support Pre-sales operations like demo, Roadshow and Site inspection.  Installation, Configuration and troubleshooting of Konica Minolta Production printers along with related software and HW.  Maintaining requires site kit to reduce downtime of machine.  Providing Key Operator Training...

  • Night Auditor

    1 week ago


    Salon, India Sanda Hotels Full time

    Keeping hotel financial records in order.Processing invoices, transactions, room charges, refunds, etc.Preparing and distributing employee checks.Verifying that all accounts are balanced and supported by documentation.Checking guests in and out of the hotel.Responding to guests' needs, requests, and complaints.Answering the phone and making...


  • Salon, India The Acacia Hotels & Villas Full time

    Company OverviewAcacia Hotel is a luxury hotel located in Morjim, Goa, India. With a team of 51-200 employees, Acacia Hotel is known for its exceptional hospitality and world-class services. The hotel offers a range of amenities and facilities to its guests, including stunning beachfront views, fine dining options, and spacious accommodations. Acacia Hotel...

  • Sales Officer

    1 week ago


    Salon, India Saraya Mystair Full time

    Job Description: Sales OfficerBangalore, Chennai & Goa Job Title: Sales Officer Location: Bangalore, Chennai, Goa Company: Saraya Mystair Hygiene Pvt Ltd About Company: Saraya Mystair Hygiene Pvt. Ltd. (Member of Saraya Japan is a leading hygiene and sanitation solutions provider committed to delivering high-quality products and services. With a focus on...


  • Salon, India Summit Hotels & Resorts Full time

    Company DescriptionSummit Hotels & Resorts is a chain of hotels and resorts located in India and Bhutan. With properties in sought-after hill stations and popular tourist destinations, our hotels embody the spirit of Himalayan hospitality. Each property is carefully chosen to blend in with its destination while offering exceptional value and service.Role...

  • Sales Consultant

    2 weeks ago


    Salon, India 91HR Full time

    Core ResponsibilitiesLead generation / Referrals/ Offering Test Drives to customersMonitor Sales and ensure the required growth nearby city.Regularly review the performance of team members and impart training as required.Track Competition & their activities.Inventory planning & ordering of the teamWarehouse Management.Organize sales promotional activities...


  • Salon, India UPDATER SERVICES LTD - UDS Full time

    Skills & Requirements For Mechanical ManagerStrong knowledge of the tools and techniques used to maintain, diagnose problems, and repair HVAC and associated electrical systems Strong knowledge of refrigeration systems, chillers and critical application systems, Uninterrupted Power Supplies, emergency power generators and various building automation systems...


  • Salon, India WEN- Women Entrepreneur Network Full time

    Job Title: Business Development ExecutiveCompany: Rubiq SolutionsSalary : 25000 + IncentivesLocation: GoaResponsibilitiesChampion our Hospitality Solutions:Drive lead generation and close deals for our cutting-edge hotel channel manager software, empowering hospitality businesses to optimize distribution and boost revenue.Conduct persuasive presentations,...


  • Salon, India IndiGo (InterGlobe Aviation Ltd) Full time

    Job DescriptionJOB DESCRIPTIONOfficer - AO&CS in the role of CateringJob PurposeTo carry out safe, secure and on time operations in accordance with the ground operations of catering and achieve profitability through controls and measurementsKey Responsibilities And Accountabilities Work closely with various employees of other departments in the same...


  • Salon, India UPDATER SERVICES LTD - UDS Full time

    Electrical Maintenance Manager Job ResponsibilitiesAchieves electrical maintenance staffing objectives through the recruitment, selection, training, assignment, scheduling, coaching and discipline of employees. Communicates job expectations. Plans, monitors, evaluates and reviews job contributions. Plans and reviews compensation actions and enforces...