Technical Support Lead
2 months ago
Technical Support Lead
We are looking for motivated individuals with good Problem Solving and Communication Skills for a remote monitoring and Technical support role.
Work from Office (Infopark Koratty)
Work in shifts _ 24/7 coverage, including weekends
Job Responsibilities
•Remote monitoring of the Services and applications, which are running in the client environment.
•Monitor all alerts and tickets related to production applications and services, provide proactive Issue analysis and resolution
•Offer support to resolve critical issues, incidents, or escalations.
•Ability to work flexible hours and be on-call as required.
•create and maintain standard operating procedures (SOPs) , a knowledge base, including FAQs and troubleshooting guides
•Coordinate with client contacts for issue resolution, delivery of SLAs and reporting.
Desired Skills & Experience
•2+ years working experience in Technical support role.
•Understanding of API, Web services,
•Good knowledge of Operating Systems (Windows/UNIX/Linux
•Proficient with SQL (and popular databases).
•Strong troubleshooting skills and the ability to diagnose and resolve issues.
•Strong & effective verbal and written communication skills (English).
•Display high levels of integrity and commitment to ensure excellent service.
•Willingness to work in shifts
-
Support Lead
2 months ago
kochi, India Aimhire Full timeDo you want to work with Revolutionizing the Global Transaction Banking company ? At Aimhire.io we are the exclusive recruiting partner to our client and we are hiring urgently.Office Address: LBS Marg, Vikhroli West, Mumbai, Maharashtra 400079 Job Context The domain being financial services (specifically around lending & transaction banking),there will...
-
Technical Lead
1 month ago
Kochi, India INSPIRED SOFTWARE DEVELOPMENT (INDIA) LLP Full timeInspired is looking for an enthusiastic and ambitious individual who has hands-on team-leading experience in the field of software development. Strong Java / J2EE and SQL skills are required as well as demonstrable experience in MVC frameworks, Spring/ Hibernate, and client-side in JavaScript. Working closely with key stakeholders - Architecture Team,...
-
Technical lead
1 month ago
Kochi, India INSPIRED SOFTWARE DEVELOPMENT Full timeInspired is looking for an enthusiastic and ambitious individual who has hands-on team-leading experience in the field of software development. Strong Java / J2 EE and SQL skills are required as well as demonstrable experience in MVC frameworks, Spring/ Hibernate, and client-side in Java Script. Working closely with key stakeholders - Architecture...
-
Technical Support Engineers
4 weeks ago
Kochi, India Empress InfoTech Full timeTechnical Support Engineers We are seeking Technical Support Engineers with strong expertise in Windows Server, Web Server, and Database environments to support the implementation and maintenance of our software products. In this role, you’ll collaborate closely with a skilled team of technical support engineers based in both India and the US,...
-
Technical Support Engineers
2 weeks ago
Kochi, India Empress InfoTech Full timeTechnical Support Engineers We are looking for skilled Technical Support Engineers with expertise in Windows Server, Web Server, and Database environments to deliver production support and oversee the implementation of our software solutions. In this role, you’ll collaborate closely with a skilled team of technical support engineers based in both...
-
Technical Lead
3 weeks ago
Kochi, India INSPIRED SOFTWARE DEVELOPMENT (INDIA) LLP Full timeInspired is looking for an enthusiastic and ambitious individual who has hands-on team-leading experience in the field of software development.Strong Java / J2EE and SQL skills are required as well as demonstrable experience in MVC frameworks, Spring/ Hibernate, and client-side in JavaScript.Working closely with key stakeholders - Architecture Team, Product...
-
Technical Lead
3 weeks ago
kochi, India INSPIRED SOFTWARE DEVELOPMENT (INDIA) LLP Full timeInspired is looking for an enthusiastic and ambitious individual who has hands-on team-leading experience in the field of software development.Strong Java / J2EE and SQL skills are required as well as demonstrable experience in MVC frameworks, Spring/ Hibernate, and client-side in JavaScript.Working closely with key stakeholders - Architecture Team, Product...
-
Technical Lead
3 weeks ago
kochi, India INSPIRED SOFTWARE DEVELOPMENT (INDIA) LLP Full timeInspired is looking for an enthusiastic and ambitious individual who has hands-on team-leading experience in the field of software development.Strong Java / J2EE and SQL skills are required as well as demonstrable experience in MVC frameworks, Spring/ Hibernate, and client-side in JavaScript.Working closely with key stakeholders - Architecture Team, Product...
-
Technical lead
3 weeks ago
Kochi, India INSPIRED SOFTWARE DEVELOPMENT Full timeInspired is looking for an enthusiastic and ambitious individual who has hands-on team-leading experience in the field of software development.Strong Java / J2 EE and SQL skills are required as well as demonstrable experience in MVC frameworks, Spring/ Hibernate, and client-side in Java Script.Working closely with key stakeholders - Architecture Team,...
-
Technical Lead
2 days ago
Kochi, India TechTaliya Informatics Pvt. Ltd. Full timeTechnical Lead Job Title: Technical Lead Location: Infopark, Kochi Type: Full-time Experience: 5+ years About the Role: We are seeking an experienced and dynamic Technical Lead to join our team. The ideal candidate should have excellent communication skills, a strong technical foundation and proven leadership abilities. This role involves...
-
Lead Technical Writer
2 months ago
Kochi, India Mozilor Technologies Pvt. Ltd. Full timeLead Technical Writer As a lead Technical Documentation Writer, you will create and manage high-quality documentation that helps users understand and utilize complex software products with ease. Your role involves collaborating with cross-functional teams, including product managers, developers, and customer support, to create clear, concise, and...
-
Technical Lead
1 month ago
Kochi, India INSPIRED SOFTWARE DEVELOPMENT (INDIA) LLP Full timeInspired is looking for an enthusiastic and ambitious individual who has hands-on team-leading experience in the field of software development.Strong Java / J2EE and SQL skills are required as well as demonstrable experience in MVC frameworks, Spring/ Hibernate, and client-side in JavaScript.Working closely with key stakeholders - Architecture Team, Product...
-
Technical Lead
1 month ago
kochi, India INSPIRED SOFTWARE DEVELOPMENT (INDIA) LLP Full timeInspired is looking for an enthusiastic and ambitious individual who has hands-on team-leading experience in the field of software development.Strong Java / J2EE and SQL skills are required as well as demonstrable experience in MVC frameworks, Spring/ Hibernate, and client-side in JavaScript.Working closely with key stakeholders - Architecture Team, Product...
-
Technical Lead
1 month ago
Kochi, India INSPIRED SOFTWARE DEVELOPMENT (INDIA) LLP Full timeInspired is looking for an enthusiastic and ambitious individual who has hands-on team-leading experience in the field of software development. Strong Java / J2EE and SQL skills are required as well as demonstrable experience in MVC frameworks, Spring/ Hibernate, and client-side in JavaScript. Working closely with key stakeholders - Architecture Team,...
-
Technical Lead
6 months ago
Kochi, India INSPIRED SOFTWARE DEVELOPMENT (INDIA) LLP Full timeInspired is looking for an enthusiastic and ambitious individual who has hands-on team-leading experience in the field of software development.Strong Java / J2EE and SQL skills are required as well as demonstrable experience in MVC frameworks, Spring/ Hibernate, and client-side in JavaScript. Working closely with key stakeholders - Architecture Team, Product...
-
Technical Lead
5 months ago
Kochi, India Wipro Full timeRole Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores...
-
Magento Technical Lead
6 months ago
Kochi, India McFadyen Digital Full timeCareer Opportunities: Magento Architect Job Description Architect and propose Magento 2 solutions as per client requirements. Review business requirements working with other team members. Perform a technical analysis of requirements. Produce a solid, detailed technical design. Work with the QA and Customer Support teams to triage and fix bugs with...
-
Technical Lead
1 month ago
Kochi, India INSPIRED SOFTWARE DEVELOPMENT (INDIA) LLP Full timeInspired is looking for an enthusiastic and ambitious individual who has hands-on team-leading experience in the field of software development.Strong Java / J2EE and SQL skills are required as well as demonstrable experience in MVC frameworks, Spring/ Hibernate, and client-side in JavaScript.Working closely with key stakeholders - Architecture Team, Product...
-
Technical Support Engineers
4 weeks ago
Kochi, India Empress InfoTech Full timeTechnical Support Engineers & Trainees We are looking for Technical Support engineers for the implementation and support of our software products. You will collaborate with a highly skilled team of technical support engineers in both India and the US to provide comprehensive software support services to customers worldwide. Responsibilities: ...
-
Dotnet Technical lead
2 weeks ago
Kochi, India InApp Information Technologies India Pvt Ltd Full timeDotnet Technical lead Job Description for Tech Lead Mandatory Skills : C#, .NET Framework/Core, Angular, SQL Job Summary: We are seeking a skilled Technical Lead cum Architect with a strong foundation in database script review, frontend technologies (specifically Angular), and backend development using C# within the .NET framework. The ideal...