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Key Account Manager

1 month ago

Bengaluru, India ManpowerGroup India Full time

Responsibilities: -


Client Relationship Management:

Develop and maintain strong relationships with key clients.

Act as the main point of contact for clients, addressing their needs and concerns.

Regularly communicate with clients to understand their recruitment needs and provide tailored solutions.

Account Strategy and Planning:

  • Develop and implement strategic account plans to achieve sales targets and business objectives.
  • Identify opportunities for account growth and work with clients to expand service offerings.
  • Monitor account performance and provide regular reports to senior management.


Service Delivery:

  • Ensure the delivery of high-quality recruitment services that meet client expectations
  • Collaborate with internal teams to ensure timely and successful delivery of recruitment solutions.
  • Resolve any issues or challenges that arise during the recruitment process. –


Market and Industry Analysis:

Stay informed about industry trends, market conditions, and competitor activities.

Provide clients with insights and advice on market trends and recruitment strategies.

Conduct regular reviews of account performance and identify areas for improvement.


Business Development:

Identify and pursue new business opportunities within existing accounts.

Develop proposals and presentations to secure new business and expand service offerings.

Participate in networking events and industry conferences to build relationships and promote the company.

Manage account budgets and ensure financial targets are met.

Monitor account profitability and implement strategies to optimize revenue.

Negotiate contracts and service agreements with clients.


Qualifications: -

  • Bachelor's degree in business, Marketing, Human Resources, or a related field.
  • Proven experience in account management, preferably in the recruitment or staffing industry
  • Strong understanding of recruitment processes and best practices.
  • Excellent communication, negotiation, and interpersonal skills.
  • Ability to build and maintain strong client relationships.
  • Client-focused with a strong commitment to providing excellent service.
  • Ability to manage multiple accounts and prioritize tasks effectively.