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Customer Care Support Telecaller

4 months ago

Kolkata, West Bengal, India timesjobs Full time
Department-Customer Care Support

Job Title-Telecaller

Salary offer & Others Benefits-15K To 20K PF,ESI/Mediclaim,Paid Leave,TA,

Qualification requirements or equivalent-Minimum H.S.

Fresher can apply,

Malayalam, Hindi,English language will be preferred.

Expected system knowledge

Word, Excel,E mail,

Refreshment and others

#Responsible for ensuring the overall satisfaction of customers.

#Addresses customer inquiries, concerns, and complaints promptly and professionally.

#Provides leadership to establish direction and initiatives for service operations.

#Leads a high-quality customer support team.

#Utilizes service metrics and analytics to continuously improve service delivery.

#Building rapport with potential customers is key.