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ServiceNow CSM Developer

4 months ago

Chennai, Tamil Nadu, India Cognizant Full time
ServiceNow CSM Developer

Experience: 5 to 18 years

Job Description:
5+ years of experience with ServiceNow CSM, including implementation, customization.

  • Strong in-Service Portal
  • Experienced with Business Rules, Script Includes, and UI Action
  • Strong problem-solving and investigating skills, with the ability to analyze complex technical issues and provide effective solutions.
  • Good technical skills in JavaScript, HTML, CSS, and ServiceNow scripting languages (e.g. Glide Record, Glide System)
  • Experience with Agile development methodologies.
  • ServiceNow certifications in CSM and ITSM strongly preferred.
  • Scripted Web-Services, AJAX, JavaScript, SOAP, REST, MID Server Setup, and Integration of ServiceNow to other applications.
  • Familiarity with ITIL processes, particularly those related to customer service management.
  • Customer-centric mindset with a passion for delivering outstanding customer service experience.
  • ServiceNow Certified Application Developer (CAD)
  • ServiceNow CIS- CSM Certified Implementer
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