Operations Head

3 weeks ago


Anywhere in IndiaMultiple LocationsBangalore iimjobs Full time

Role:
Operation Head

Open for PAN India

Hiring office in Bangalore

Job description

  • Design and Planning, Projects, Operations and Management
  • Rollout & implementation of network elements meeting the targets.
  • Managing relationship with the customer at Circle level to implement, project roll out and O&M network
  • Ensuring a 0% revenue loss KPIs and high quality network with good KPIs
  • Responsible for taking all rollout/ operations decisions in the circle.
  • Ensure Implementation of standard O&M processes under Managed Services and guidelines for operation and maintenance of the network and monitor adherence to the same across hub.
  • Plan & Coordinate with OEM vendors/MS/IP/Media partners to ensure adherence to KPI/SLAs.
  • Coordinate & maintain good relationship with vendors .Continuous monitor & driving vendors meeting SLAs.
  • Continuously monitor customer service feedback to make suitable modifications in the network for efficient fault rectification and optimum performance.
  • Co ordinate and liaise with passive provider for ensuring availability of shared passive infrastructure
  • Monitor Network KPIs and ensure adherence to KPI/ SLAs by OEM.
  • Prepare and validate all operational MIS reports for the network, suggest and implement suitable ways for improving network availability.
  • Deep knowledge of Foods & Beverages operations, encompassing manufacturing, supply chain management, and distribution.
  • Strong business acumen, with a demonstrated ability to drive operational performance and profitability.
  • Strategic planning expertise, adept at identifying growth opportunities and implementing operational improvements.
  • Exceptional leadership and managerial skills, inspiring and motivating crossfunctional teams.
  • Analytical mindset and problemsolving abilities, with a datadriven approach to decisionmaking.
  • Excellent communication and interpersonal skills, fostering effective relationships at all
Education

  • Degree in any field
Competencies

  • Experience of managing relationships with external and internal service providers
  • Extensive knowledge of wireless/mobile communications systems.
  • Leadership skills including strong communication and team work

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