HR Service Specialist

3 weeks ago

Bengaluru, Karnataka, India ABB Full time
HR Service Specialist - ELCTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.

At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

You will be working as HR Service Specialist with grade 15 and will be reporting to HR Operations JR. Team Lead – ELC & will be a part of Bangalore, India. In this role you will be primarily responsible for performing day-to-day HR transactions for one or several assigned service line(s) or country(ies), while also managing complex and escalated tasks. Ensuring a high degree of customer experience by committing to a complete, accurate and timely completion of HR transactions. Supporting the globally set standards for HR operations and ensuring that the respective business processes in an HR operations front office or hub adhere to the local legal and regulatory requirements.

Your responsibilities
  • Executing the HR core processes through SAP ensuring that Organization Management (OM), Personnel Administration (PA) & Payroll related data accurately according to the global standard processes
  • Process ownership of complete employee life cycle from hire to retire or termination
  • Monitoring payroll relevant data in HR core (salary, recurring payments etc.), whilst ensuring supporting documentation is in place and playing key role in the 'lock and unlock' process of critical data within HR core
  • Capturing ELCM-related activities into appropriate systems and record the employee queries in an appropriate IT system (ticketing tool)
  • Ensuring execution and delivery of ELCM services according to defined Service Level Agreement(s) like TAT, quality and Customer satisfaction (C-SAT)
  • Extracting reports for internal data quality through Ad-hoc query, or from customized transactions codes and attention to detail with accuracy
  • Willingness to learn and implement the learning in an innovative manner
Your background
  • A Bachelor's degree in any stream
  • At least 1 to 3 years of experience in HR shared services in a global organization will be advantageous
  • Proficiency in MS office and excellent written and verbal communication skills
  • Ability to manage multiple demands on time and work with cross-functional teams
  • A collaborative, solutions-oriented approach and strong analytical skills
  • A proactive way of working to serve customers with a "can-do" attitude
  • Flexible to work in shifts
  • Ability to work in a fast-paced, multi-tasking, high transaction team environment
More about us

ABB's shared services organization which delivers operational and expert services in Finance, Human Resources, Information Systems, Legal, Global Travel Services and external Customer Contact Centers. With employees based in five main hubs and front offices, HR Services provides mainly Business services to ABB teams across the globe as well as supports with external customer inquiries

We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website

Work model: on site #LI-onsite

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