Assistant Manager Enterprise Network Operations

4 days ago

Mumbai, Maharashtra, India NTT Full time

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can continue to grow, belong, and thrive.

Your career here is about believing in yourself and seizing new opportunities and challenges. It's about expanding your skills and expertise in your current role and preparing yourself for future advancements. That's why we encourage you to take every opportunity to further your career within our great global team.

Grow Your Career with NTT DATA

1.1.3 RESPONSIBILITIES

• People manager who has a passion and understanding for providing outstanding customer service. This person will lead a team of experts who are responsible for handling network/security support, problem management, managing network performance and proactively identifying issues before they become customer affecting.

• 24*7 Remote Management and Monitoring of Enterprise Networks of Large Global clients that have a distributed LAN , WAN setup

• Drive ticket resolution – work with team and resolve on trouble tickets, handle ticket escalation

• Creation of Standard Operating Procedure documents

• Planning and execution of Change Management processes

• Performance tuning of Network devices and creation of Service Improvement Plans

• Work with Telecommunication Service Providers to resolve escalated circuit problems to resolution

• Planning and Perform upgrade of firmware

• Work with Hardware/Software Vendors to resolve problems

• Train and Mentor juniors

• Interface with customer on calls and lead technical meetings

• Assist is creation of Root Cause analysis (RCA)

• Provide technical inputs for weekly/monthly customer service review reports

1.1.4 TRAINING AND CERTIFICATION

• CCNA, CCNP, JCNIA, JNCIS, JNCIP

1.1.5 EXPERIENCE

• Minimum 10 years of progressive, relevant experience and proven capability to work in a complex network environment.

1.1.6 EDUCATION

• Bachelors in engineering - Computers/Electronics/Communication or related field

• Graduate/Postgraduate in Science/Maths/IT or related streams with relevant technology experience

What you'll be doing

1.1.1JOB DESCRIPTION

Job Title

Assistant Manager / Managers– Enterprise Network Operations

Department

Engineering and Operations

Location

Mumbai

Reporting

Director Network Operations

Job Type

Full Time

Shift

Rotational Shift

1.1.2PRE-REQUISITES
  • Hands-on troubleshooting experience in Enterprise LAN/WAN environment
  • Strong technical subject matter expertise on Cisco and Juniper Platform Network solutions
  • Technical hands-on experience with Cisco, HP/Aruba, Infoblox and Juniper platform
  • Technical expertise with Switching (VLAN, Trunking, Dot1x, various flavors of STP) protocols and Routing protocols (RIP, EIGRP, OSPF, BGP)
  • Knowledge of MPLS, QoS and VoIP
1.1.3RESPONSIBILITIES
  • People manager who has a passion and understanding for providing outstanding customer service. This person will lead a team of experts who are responsible for handling network/security support, problem management, managing network performance and proactively identifying issues before they become customer affecting.
  • 24*7 Remote Management and Monitoring of Enterprise Networks of Large Global clients that have a distributed LAN , WAN setup
  • Drive ticket resolution – work with team and resolve on trouble tickets, handle ticket escalation
  • Creation of Standard Operating Procedure documents
  • Planning and execution of Change Management processes
  • Performance tuning of Network devices and creation of Service Improvement Plans
  • Work with Telecommunication Service Providers to resolve escalated circuit problems to resolution
  • Planning and Perform upgrade of firmware
  • Work with Hardware/Software Vendors to resolve problems
  • Train and Mentor juniors
  • Interface with customer on calls and lead technical meetings
  • Assist is creation of Root Cause analysis (RCA)
  • Provide technical inputs for weekly/monthly customer service review reports
1.1.4TRAINING AND CERTIFICATION
  • CCNA, CCNP, JCNIA, JNCIS, JNCIP
1.1.5EXPERIENCE
  • Minimum 10 years of progressive, relevant experience and proven capability to work in a complex network environment.
1.1.6EDUCATION
  • Bachelors in engineering - Computers/Electronics/Communication or related field
  • Graduate/Postgraduate in Science/Maths/IT or related streams with relevant technology experience
1.1.7OTHER SKILLS
  • Good communication skills - written as well as verbal
  • Passion to work on core technology platform
  • ITIL process awareness

Workplace type:

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Accelerate your career with us. Apply today

  • Assistant Manager Enterprise Network Operations

    4 weeks ago

    Mumbai, Maharashtra, India NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

  • Assistant Manager Enterprise Network Operations

    1 month ago

    Mumbai, Maharashtra, India NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

  • Assistant Manager Enterprise Network Operations

    1 week ago

    Mumbai, Maharashtra, India NTT DATA Full time

    Job Description NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our...

  • Assistant Manager Enterprise Network Operations

    1 week ago

    Mumbai, Maharashtra, India NTT DATA Full time

    Job DescriptionNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients...

  • Engineer - Enterprise Network Operations

    4 weeks ago

    Mumbai, Maharashtra, India NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

  • Engineer - Enterprise Network Operations

    1 month ago

    Mumbai, Maharashtra, India NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

  • Engineer - Enterprise Network Operations

    1 week ago

    Mumbai, Maharashtra, India NTT DATA Full time

    Job Description NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our...

  • Engineer - Enterprise Network Operations

    2 days ago

    Mumbai, Maharashtra, India NTT Full time

    Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can continue to grow, belong, and thrive.Your career here...

  • Shift Lead Enterprise Network Operations

    1 week ago

    Mumbai, Maharashtra, India NTT DATA Full time

    Job DescriptionNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients...

  • Shift Lead Enterprise Network Operations

    4 weeks ago

    Mumbai, Maharashtra, India NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

  • Shift Lead Enterprise Network Operations

    1 month ago

    Mumbai, Maharashtra, India NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

  • Shift Lead Enterprise Network Operations

    2 days ago

    Mumbai, Maharashtra, India NTT Full time

    Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can continue to grow, belong, and thrive.Your career here...

  • Analyst- Enterprise, Network

    1 week ago

    Navi Mumbai, Maharashtra, India IDFC FIRST Bank Full time

    Role / Job Title: Analyst- Enterprise, Network & Reconciliation Function/ Department: Retail Banking Operations Job purpose: As part of the Retail Operations team, individuals must be well versed with the various digital products and the process defined by regulator & network and should have experience in managing the reconciliation processes. ...

  • Analyst- Enterprise, Network

    1 week ago

    Navi Mumbai, Maharashtra, India IDFC FIRST Bank Full time

    Role / Job Title:Analyst- Enterprise, Network & ReconciliationFunction/ Department:Retail Banking OperationsJob purpose:As part of the Retail Operations team, individuals must be well versed with the various digital products and the process defined by regulator & network and should have experience in managing the reconciliation processesRoles &...

  • DMart - Network Operations Manager - SDWAN/WAN

    2 months ago

    Mumbai, Maharashtra, India Avenue Supermarts Ltd - DMart Full time

    KEY SKILLS AND of managing WAN devices, WAN technologies, SDWAN, Enterprise Wireless networks, Network architecture, AD, Virtualization technologies, and other IT Infrastructure solutionsCertifications like Cisco Certified Network Professional (CCNP), Cisco Certified Design Expert (CCDE), CompTIA Server+, Network+, Microsoft certifications, etc. shall be...

  • DMart - Network Operations Manager - SDWAN/WAN

    4 weeks ago

    Mumbai, Maharashtra, India Avenue Supermarts Ltd - DMart Full time

    KEY SKILLS AND of managing WAN devices, WAN technologies, SDWAN, Enterprise Wireless networks, Network architecture, AD, Virtualization technologies, and other IT Infrastructure solutionsCertifications like Cisco Certified Network Professional (CCNP), Cisco Certified Design Expert (CCDE), CompTIA Server+, Network+, Microsoft certifications, etc. shall be...

  • DMart - Network Operations Manager - SDWAN/WAN

    1 week ago

    Mumbai, Maharashtra, India Avenue Supermarts Ltd - DMart Full time

    KEY SKILLS AND of managing WAN devices, WAN technologies, SDWAN, Enterprise Wireless networks, Network architecture, AD, Virtualization technologies, and other IT Infrastructure solutions Certifications like Cisco Certified Network Professional (CCNP), Cisco Certified Design Expert (CCDE), CompTIA Server+, Network+, Microsoft certifications, etc. shall be...

  • Cloud Network Operations Engineer

    1 week ago

    Mumbai, Maharashtra, India Jio Full time

    Job Description Position Cloud Network Operations Engineer / Manager Work Location Navi Mumbai Scope Provide subject matter expertise for the 24x7 operational support for network components in various cloud environments. Provide expertise on the installation, management, configuration and troubleshooting expertise on these clouds. Maintaining Service Level...

  • Network Operations Manager

    1 week ago

    Navi Mumbai, Maharashtra, India NOV Inc Full time

    Network Operations Manager Position is based in Kochi About NOV Every single day, we put the oil and gas industry's best minds and more than 150 years of experience to work to help our customers achieve lasting success. We have the people, capabilities, and vision to serve the needs of a significant and evolving industry. One the world can't live...

  • Network Operations Manager

    1 week ago

    Navi Mumbai, Maharashtra, India NOV Inc Full time

    Network Operations ManagerPosition is based in KochiAbout NOVEvery single day, we put the oil and gas industry's best minds and more than 150 years of experience to work to help our customers achieve lasting success. We have the people, capabilities, and vision to serve the needs of a significant and evolving industry. One the world can't live...