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Customer Support Executive International

1 month ago

Haryana, India timesjobs Full time
### Job Information

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Employee Type: Full Time

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Location: Gurugram

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Experience: Fresher and/or Experience

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Skill: CUSTOMER SUPPORT, CLIENT HANDLING
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Salary: Up to 2.5 LPA Benefits

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Date Posted:

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Company: Zucol Group

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Job Profile: Customer Support Executive
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Office Address: Unit no. 15&16, 18th Floor, AIPL Business Club Sector 62, Gurugram, Haryana

Qualification:
Any Graduate Fresher/Experience with excellent communication skills

Key Responsibilities:

  • Understand and resolve customer queries and complaints through various channels such as phone, chat, or email.
  • Engage with customers to identify their needs and provide personalized assistance and solutions.
  • Maintain a high level of availability to assist customers efficiently and ensure a positive experience.
  • Process customer orders accurately and maintain data integrity.
  • Collaborate with crossfunctional teams to address complex customer issues and improve overall customer satisfaction.

Pre-requirements:

  • Proven track record in customer service or support role.
  • Excellent communication skills in English Language.
  • Available according to client availability.
  • Basic understanding of MS Excel to maintain data.

Note: Immediate Joiner Required. Have to be available after office hours and weekends depending upon client's requirement.

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