Customer Service Associate Fresher Job

1 month ago


Mumbai, Maharashtra, India Saregama India Limited Full time

About the job:

Key responsibilities:

1. Initiate outbound calls to small and medium business owners who are using our content without a license agreement

2. Ensure a thorough understanding of basic service policies, procedures, and standards before responding to customer queries

3. Communicate the importance of adhering to copyright laws and the benefits of establishing a legitimate business relationship with our company

Basic qualifications:

1. Graduate degree

months of experience in customer service

3. Strong communication skills, both verbal and written

4. Freshers with exceptional communication skills will also be considered

>


1. Those who are from or open to relocate to Mumbai and neighboring cities



Deadline:

:59:59

Other perks:

5 days a week, Free snacks & beverages

Skills required:

MS-Office, MS-Excel and English Proficiency (Spoken)

About Company:

Saregama India Limited, an RP Sanjiv Goenka Group company is India's oldest music label, youngest film studio, and multi-language TV content producer. It owns India's largest catalog of music IP of over 130K songs across languages and produces films under the brand of Yoodlee Films. Saregama also owns and retails the digital music player Carvaan. Carvaan is a perfect blend of digital technology and a retro form factor. Saregama's film production house Yoodlee Films is the country's youngest boutique film production studio that has over twenty films over the last three years. Over the last 20 years, Saregama has created over 6k hours of content for Sun TV and at any given time broadcasts 3-4 serials creating around 15-16 hours of content per week.

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