Business Head

3 weeks ago


Kolkata, West Bengal, India iimjobs Full time

Responsibilities:

  • Client Relationship Management
  • Strive to understand customer's needs and deliver the right solutions.
  • Do the Gap analysis and take necessary actions.
  • Delivery of P&L on a month to month basis.
  • Build effective customer relationships.
  • Gap analysis in invoicing and collections.
  • Timely communication with customer and related stakeholders.
  • Understanding the bad debt reasons and devising the strategy in recovering the same.
  • Do the analysis and take the necessary course of action.
  • Operations Management
  • Employee Development
  • Ensure employees are continuously trained as per the company standards and customer expectations.
  • Performance management of employees to help them to develop and grow.
  • Ensure scheduled meetings with employees at the locations and engage continuously improve employees experience

Experience:

  • At least 10 years of work experience only from telecom/ logistics/ facility management companies
  • Experience of independently managing a P&L

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