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Technical Engineer
3 months ago
JD for ServiceNow Administrator/Developer
Should be an SME on ServiceNow functionality and collaborate with clients and project teams.
Should be experienced in Architecting, designing, testing, and implementing the ServiceNow Platform and Custom Applications.
Must be experienced in ServiceNow ITSM, and ITOM/SPM module implementations and Integrations. Service catalog, Service portal, incident management experience is must. CMDB, CSDM, Mid Server experience will be added advantage.
Responsibilities
Work as a member of the ServiceNow administrator team.
Develop, configure, and improve core and custom applications. Develop systems integrations and process automation. Identify opportunities to leverage automation.
Design appropriate solutions for data import/export between ServiceNow and other systems.
Manage application and platform upgrades with impact assessments remediation plans.
Work directly with end users to resolve escalated issues/defects within ServiceNow
Required Technical and Professional Expertise
3+ years of expertise in ServiceNow platform as both Developer and Administrator
3+ years of experience in Configuring, customize, script, and develop the ServiceNow platform and develop service catalog items incorporating automation using flow designer.
Programming and integration experience in JAVA, XML, and SOAP/REST API integration
Experience in Troubleshooting Service Now platform issues, performing root cause analysis, recommend corrective action, and perform resolution efforts.
Development experience (proficiency in programming languages such as Java/JavaScript), working knowledge of ServiceNow, and a good understanding of relational databases and database query language.
You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
Intuitive individual with an ability to manage change and proven time management
Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
Up-to-date technical knowledge by attending educational workshops, reviewing, publications
Nice To have:
ServiceNow Certified System Administrator certification
ServiceNow Certified Application Developer
Location:IN-KA-Bangalore, India (SKAV Seethalakshmi) GESCTime Type:Full timeJob Category:Information Technology