Senior Director of Business Applications

2 months ago

Mumbai, Maharashtra, India Barry Callebaut Full time

About the role

Barry Callebaut Digital (BC Digital) is on a mission to lead the digital revolution in the chocolate industry, and we're looking for a Senior Director of Business Applications to lay the foundation for an end-to-end connected value chain. Reporting directly to the VP Application Management, you will have the unique opportunity to shape our digital future based on a best-in-class business application architecture. You will lead a practice covering all Business Applications, besides SAP, overseeing the application landscape and ensuring operational incidents and ongoing business change management are handled effectively and efficiently. This position is not just about leading; it's about inspiring a digital, customer-focused culture and setting new industry standards. Join us to make a significant impact and help steer BC Digital towards an exciting future.

Key responsibilities include

Lead the Business Application practice, reporting directly to the VP Application Management Oversee the technology architecture and development of relevant critical applications product features for deployment Ensure that appropriate technologies are introduced into the applications environment including future-proofing of technical solutions Define and manage the Applications' landscape architecture Ensure that application-managed services are meeting the requirements of the business and providing optimal business value Manage application changes and testing to ensure a stable application environment Plan and deliver projects and releases to meet business requirements following established project methodologies, incl. communications and appropriate tollgate reviews Ensure service delivery capabilities and processes are understood by key stakeholders Oversee resource planning for implementations in line with the complexity of implementations, incl. managing consulting costs for implementations Ensure cost-effective delivery of application services that meet critical service levels and key measures Oversee the global business application support function for incident mgmt and change mgmt (incl. cultural change) This is a global leadership role with key stakeholders located in Brussels, Zurich, and other locations of our global footprint, and thus requires up to 25% travel.

About you

Degree in Computer Science, Computer Engineering, IS Management, Engineering, Business, or a comparable field Relevant professional qualifications such as PMI certification preferred Proficiency in English Minimum of 15 years in the IT industry with in-depth experience in managing business applications architectures Ability to manage large-scale application enhancements and change management projects Experience in managing global and regional IT implementation programs and projects Skills to create internal and external partnerships/networks across the organization Strong written and verbal communication skills. Able to communicate effectively with senior management and describe complex technical solutions in business language Extensive experience in managing outsourced vendors as well as offshore resource management Demonstrated success in leading and managing multi-cultural, dispersed teams to drive change collaboratively on a global scale Exhibits a passion for technology and innovation, constantly seeking new and creative solutions to enhance processes, decision-making and user experiences Puts a strong emphasis on teamwork and cross-functional collaboration, with the ability to build and maintain relationships across different levels of the organization and with external partners Possesses good communication skills, capable of complex strategies clearly and persuasively to stakeholders at all levels, including non-technical audiences Demonstrates ability to analyze complex situations, identify critical issues, and make bold, strategic decisions to drive progress Inspires and motivates teams, encouraging innovation and ownership, while providing guidance and support to achieve high performance Maintains focus and composure in the face of setbacks, showing resilience and the ability to pivot strategies as necessary in response to new challenges and opportunities Champions diversity and inclusion, creating an environment where all team members feel valued and can contribute to their full potential while adhering to high ethical standards in all decisions and actions

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