Analyst - Operations Performance & Analytics

3 weeks ago

Gurgaon, Haryana, India United Airlines Full time


We have a wide variety of career opportunities around the world — come find yours.

Job overview and responsibilities

This analyst has a passion for data and analytics with the willingness to dig deep into details as well as the ability to assess the big picture. This role will support AO NOC Optimization group in United's Chicago headquarters by gathering data, conducting analyses, building and maintaining dashboards, executive reporting and assist in ad-hoc decision support. Excellent time management and communication skills are keys to success in this role as the role requires multi-tasking on several initiatives simultaneously.

Build high-quality dashboards, tools and reports for NOC/AO leadership, eTeam, front-line management, and individual business teams throughout the organization Automate existing manual reports and processes to improve operational throughput Curate tables and views that serve as the "single source of truth" for United's NOC/AO data Build predictive models and analyze results for dissemination of insights to United leadership Prepare presentations for United leadership and external stakeholders Design meaningful metrics that indicate operational health and inform operational decisions Document the data landscape, maintain an inventory of reports

This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.



Qualifications

Required

Bachelor's degree in a quantitative field like Math, Statistics, Operations Research, Computer Science, Engineering, or related field requiredAt least 2 years of experience in analytics/ reporting requiredVery strong problem-solving and analytical thinking capabilities with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracyUnderstanding of data structures, relationships, and efficient transformationsKnowledge and application of data visualization best practicesFamiliarity with writing complex queries and procedures using both traditional and modern technologies/languages (i.e. SQL, Python, Spark, etc.)Data visualization skills using one or more reporting tools (i.e. Spotfire, Tableau, etc.) to produce meaningful, elegant dashboardsProficient in Microsoft Excel and PowerPointAbility to learn what a business team does, then design a data/technology solution that connects business processes with quantifiable outcomesExcellent interpersonal and communication skillsMust be adept at juggling several projects and initiatives simultaneously through appropriate prioritizationMust be legally authorized to work in India for any employer without sponsorshipMust be fluent in English and Hindi (written and spoken)Successful completion of interview required to meet job qualificationReliable, punctual attendance is an essential function of the position

Preferred

Master's Degree in a quantitative fieldAirline experience or knowledge of airline operationsFamiliarity with various parts of the data ecosystem (acquisition, engineering, storage, management, analysis, visualization, and deployment)Exposure to statistical and analytical methods preferredExperience with JavaScript, D3, HTML, CSS / front-end developmentEqual Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT

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