![Homafy](https://media.trabajo.org/img/noimg.jpg)
Customer Experience Specialist Internship
3 weeks ago
About the internship:
Responsibilities:1. Handle incoming customer queries with professionalism and empathy.
2. Assist new customers in understanding our products/services and guide them through any initial challenges.
3. Provide timely and accurate resolutions to customer issues, utilizing our CRM system effectively.
4. Collaborate with cross-functional teams to escalate and resolve complex customer problems.
5. Continuously strive to improve customer satisfaction by proactively identifying areas for enhancement in our processes and services.
6. Contribute to the development and maintenance of comprehensive customer support documentation.
7. Maintain a positive and solution-oriented attitude in all customer interactions.
Requirements:
1. Excellent communication skills, both written and verbal.
2. Strong problem-solving abilities with a customer-centric approach.
3. Experience working with CRM software preferred.
4. Ability to multitask and prioritize tasks effectively in a fast-paced environment.
5. A team player with a willingness to collaborate and support colleagues.
6. Previous experience in customer service or a related field is a plus.
Join us in providing unparalleled customer experiences and be an integral part of our team dedicated to customer success
>
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 11th May'24 and 15th Jun'24
3. are available for duration of 3 months
4. have relevant skills and interests
Stipend:
INR ₹ 5,000 /month + IncentivesDeadline:
:59:59Other perks:
Certificate, Letter of recommendation, Informal dress code, Free snacks & beveragesSkills required:
MS-Excel, English Proficiency (Spoken) and English Proficiency (Written)About Company:
We are an ecommerce company selling customized goods like customized wallets, gift hampers, flowers, and many more.-
Customer Acquisition Internship
3 weeks ago
Delhi, Delhi, India Homafy Full timeAbout the internship:Responsibilities:1. Handle incoming customer queries with professionalism and empathy.2. Assist new customers in understanding our products/services and guide them through any initial challenges.3. Provide timely and accurate resolutions to customer issues, utilizing our CRM system effectively.4. Collaborate with cross-functional teams...
-
Customer Acquisition Internship
3 days ago
Delhi, Delhi, India Homafy Full timeAbout the internship:Responsibilities:1. Handle incoming customer queries with professionalism and empathy.2. Assist new customers in understanding our products/services and guide them through any initial challenges.3. Provide timely and accurate resolutions to customer issues, utilizing our CRM system effectively.4. Collaborate with cross-functional teams...
-
Customer Acquisition Internship
3 weeks ago
Delhi, Delhi, India Homafy Full timeAbout the internship:Responsibilities:1. Handle incoming customer queries with professionalism and empathy.2. Assist new customers in understanding our products/services and guide them through any initial challenges.3. Provide timely and accurate resolutions to customer issues, utilizing our CRM system effectively.4. Collaborate with cross-functional teams...
-
Print Specialist
3 days ago
Delhi, Delhi, India Acme Experience Marketing Pvt. Ltd. Full timeCompany DescriptionAcme Experience Marketing Pvt. Ltd. is an award-winning, premier integrated experiential marketing company based in Bengaluru. With over 17 years of industry-leading expertise, our team of creative professionals specializes in seamlessly integrating various disciplines to provide impactful brand experiences. We are driven by passion and...
-
Customer Service/Customer Support Internship
3 weeks ago
Delhi, Delhi, India Homafy Full timeAbout the internship:Selected intern's day-to-day responsibilities include: 1. Handle inbound calls and chats2. Help the customers solve their grievances3. Update and follow all tickets > Only those candidates can apply who: 1. are available for full time (in-office) internship 2. can start the internship between 24th Apr'24 and 29th May'24 3. are...
-
Customer Service/Customer Support Internship
1 month ago
Delhi, Delhi, India Homafy Full timeAbout the internship:Selected intern's day-to-day responsibilities include: 1. Handle inbound calls and chats2. Help the customers solve their grievances3. Update and follow all tickets > Only those candidates can apply who: 1. are available for full time (in-office) internship 2. can start the internship between 24th Apr'24 and 29th May'24 3. are...
-
Customer Service/Customer Support Internship
3 weeks ago
Delhi, Delhi, India BigWit Energy Full timeAbout the internship:-Visit ongoing installation sites to monitor progress and ensure adherence to customer specifications and company standards.-Act as the first point of contact for customer complaints, providing timely and accurate responses.-Coordinate with different departments to resolve customer issues promptly and efficiently.-Document all customer...
-
Customer Service/Customer Support Internship
1 month ago
Delhi, Delhi, India BigWit Energy Full timeAbout the internship:-Visit ongoing installation sites to monitor progress and ensure adherence to customer specifications and company standards.-Act as the first point of contact for customer complaints, providing timely and accurate responses.-Coordinate with different departments to resolve customer issues promptly and efficiently.-Document all customer...
-
Customer Service/Customer Support Internship
1 month ago
Delhi, Delhi, India Tnw International Private Limited Full timeAbout the internship:Responsibilities: Respond to customer queries in a timely and accurate way, via phone, email or chat. Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer...
-
Customer Service/Customer Support Internship
3 weeks ago
Delhi, Delhi, India Tnw International Private Limited Full timeAbout the internship:Responsibilities: Respond to customer queries in a timely and accurate way, via phone, email or chat. Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer...
-
Customer Service/Customer Support Internship
4 weeks ago
Delhi, Delhi, India Glamwizz India Private Limited Full timeAbout the internship:Selected intern's day-to-day responsibilities include: 1. Customer Interaction: Interact with customers via phone, email, chat, or in person to provide information, resolve inquiries, and address complaints in a professional and courteous manner2. Problem Resolution: Identify and resolve customer issues promptly, including...
-
Customer Service/Customer Support Internship
4 weeks ago
Delhi, Delhi, India Elcytec Full timeAbout the internship:Are you a passionate and driven individual looking to kickstart your career in customer service? Elcytec is seeking a Customer Service/Customer Support intern with proficiency in English (written and spoken) and Hindi (spoken) to join us. As an intern, you will have the opportunity to gain hands-on experience in a fast-paced and...
-
Customer Service/Customer Support Internship
3 days ago
Delhi, Delhi, India Elcytec Full timeAbout the internship:Are you a passionate and driven individual looking to kickstart your career in customer service? Elcytec is seeking a Customer Service/Customer Support intern with proficiency in English (written and spoken) and Hindi (spoken) to join us. As an intern, you will have the opportunity to gain hands-on experience in a fast-paced and...
-
Customer Service/Customer Support Internship
3 weeks ago
Delhi, Delhi, India Elcytec Full timeAbout the internship:Are you a passionate and driven individual looking to kickstart your career in customer service? Elcytec is seeking a Customer Service/Customer Support intern with proficiency in English (written and spoken) and Hindi (spoken) to join us. As an intern, you will have the opportunity to gain hands-on experience in a fast-paced and...
-
Customer Service/Customer Support Internship
3 weeks ago
Delhi, Delhi, India Avallon Edtech Private Limited (AcadAlly) Full timeAbout the internship:As a Customer Service Executive at AcadAlly, you will be instrumental in ensuring the highest level of satisfaction for our users. Your primary responsibilities will include providing exceptional support to our clients and users, handling customer inquiries, and resolving issues promptly. You will also work closely with other departments...
-
Customer Service/Customer Support Internship
1 month ago
Delhi, Delhi, India Avallon Edtech Private Limited (AcadAlly) Full timeAbout the internship:As a Customer Service Executive at AcadAlly, you will be instrumental in ensuring the highest level of satisfaction for our users. Your primary responsibilities will include providing exceptional support to our clients and users, handling customer inquiries, and resolving issues promptly. You will also work closely with other departments...
-
Customer Service/Customer Support Internship
3 weeks ago
Delhi, Delhi, India Siyani Full timeAbout the internship:Selected intern's day-to-day responsibilities include: Customer Support:Respond promptly to customer inquiries via phone, email, and chat.Resolve customer complaints and issues in a professional and timely manner.Provide detailed product information and guidance to customers.Follow up with customers to ensure their issues are fully...
-
Customer Service/Customer Support Internship
3 weeks ago
Delhi, Delhi, India Siyani Full timeAbout the internship:Selected intern's day-to-day responsibilities include: Customer Support:Respond promptly to customer inquiries via phone, email, and chat.Resolve customer complaints and issues in a professional and timely manner.Provide detailed product information and guidance to customers.Follow up with customers to ensure their issues are fully...
-
Customer Service/Customer Support Internship
3 days ago
Delhi, Delhi, India Siyani Full timeAbout the internship:Selected intern's day-to-day responsibilities include: Customer Support:Respond promptly to customer inquiries via phone, email, and chat.Resolve customer complaints and issues in a professional and timely manner.Provide detailed product information and guidance to customers.Follow up with customers to ensure their issues are fully...
-
Senior User Experience Designer
3 days ago
Delhi, Delhi, India EvolutionCo Digital | Customer Experience Design & Marketing Agency Full timeJob Location : MumbaiRoles & Responsibilities;User Research, User Stories, User Journeys, Mockups, Wireframes & PrototypesTranslate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences.Design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and...