Senior Technical Lead
1 month ago
• Provides advanced technical support and administration of the core infrastructure systems for Linux (Red Hat, OpenSuse, CentOS, Debian & Ubuntu).
• Works closely with the IT Manager, Senior Systems Engineers and Regional Service Delivery Manager to ensure exceptional customer service for all support needs. Resolves issues in a timely manner and enters resolution into the Service Centre tracking system as needed.
• Administration of the Linux system to ensure the deployment of applications, patches and building of Kernels. Moreover, ensuring that the patches are up to date.
• Provide disaster recovery protection to critical data by ensuring backup program is properly configured, administered, and maintained.
• Design and documentation
• Comprehension of ITIL methodology.
• Must be customer service oriented and have exceptional verbal communication skills.
• Should be comfortable in working in Shifts.What you'll do
- 8+ years of equivalent Systems Engineer experience.
- RHCE certification.
- Ansible must, Automation
- Linux Patching Bigfix or similar
- Experience with Linux (CentOS, Ubuntu).
- Docker, Kubernetes
- Public cloud (Azure/AWS/GCP)
- Linux Networking skills
- Troubleshooting skills.
- Virtualization, VMware, KVM
- Strong architecture and solutioning skills
- Bachelors or Masters in Computer Science or similar discipline
- Excellent oral and written, communication and customer service skills
- Demonstrates an extremely high level of accuracy and attention to detail
- Must have strong communication skills, able to work independently and be team oriented
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