Looking for Dy Shift Lead – Terminal Operations at Greater Hyderabad Area
2 weeks ago
Job PurposeTo supervise and monitor terminal operations activity of DIAL like, allocation of resources and other activities while meeting / achieving established SOPs in specified area and ensuring regulatory compliance at airport terminal in delivering ultimate customer satisfaction.
To supervise and monitor terminal operations activity of DIAL like, allocation of resources and other activities while meeting / achieving established SOPs in specified area and ensuring regulatory compliance at airport terminal in delivering ultimate customer satisfaction.
ORGANISATION CHART
Accountabilities
KEY ACCOUNTABILITIES
Key Performance Indicators
In-charge, Rover & Supervision of Customer Service Coordinators deployed in a particular area, e.g. Check-in, Security Hold Area (SHA), Arrivals & Reclaim area.
- No. of issues / feedback highlighted
- No. of passenger complaints
To coordinate and provide operational support to Terminal Manager in Check-in, Security Hold Area (SHA), Arrivals & Reclaim area, internal and external stakeholders, government agencies for meeting any contingencies and smooth functioning of IGI airport.
- No. of issues / feedback highlighted
- No. of observations closed
Monitoring the adherence of Service Level Agreements (SLAs) for housekeeping activity, fumigation and other vendors at PTB during shifts in the respected areas.
- No. of non-compliance.
- Timely closure of the same
- No. of penalties imposed
- Deficiency in documentations
- Planned v/s actuals
Conduct regular check on Standard Operating Procedures (SOP's) for ensuring excellent passenger service in the respected areas.
- No. of issues / feedback
- No disruption in terminal operations.
- No. of issues closed
Preparation of s based on daily operations, used as statistics for passenger service level improvements.
- Accuracy of s / MIS / log book
- Timely MIS generation
Ensuring safe and secure environment for passengers by identifying fire, safety hazards, civil, electrical and mechanical work in the allocated area.
- No. of observations found
- No. incidences / accidents ed
- No. of observations closed
Ensuring proactive reflection of Terminal and Airport Emergency Plan (bomb threat and fire evacuation) for passenger safety.
- ASQ scores
- No. of issues resolved with timeframe
- No. of unresolved passenger feedback.
Addressing passenger grievances, incorporating their feedback and suggestions, forwarding them to concerned departments for necessary actions and business continuity within stipulated timeline.
- No. of issues highlighted
- Improvement in facilities for passengers.
EXTERNAL INTERACTIONS
- Government Agencies: CISF, Immigration, Customs, Delhi Police
- Airlines
- Medical Services
- Commercial Outlets
- Vendors (House-keeping, Baggage Handling Services)
- RAXA Security
INTERNAL INTERACTIONS
Airport Operations Control Centre (AOCC)
Airport Rescue and Fire Fighting (ARFF)
Guest Relations, Maintenance Team
Commercial Department
Airside department, Aviation Services
IT department,
FINANCIAL DIMENSIONS
- NA
Other Dimensions
- NA
Education Qualifications
- Graduate from reputed university preferably MBA
Relevant Experience
- 6 years of work experience at Airport preferably Airport knowledge, rules and regulations on Airport Operations
COMPETENCIES
- Personal Effectiveness
- Social Awareness
- Entrepreneurship
- Problem Solving & Analytical Thinking
- Planning & Decision Making
- Capability Building
- Strategic Orientation
- Stakeholder Focus
- Networking
- Execution & Results
- Teamwork & Interpersonal influence
-
Banquet Manager
4 weeks ago
Secunderabad, Telangana, India Swissotel Full timeJob Requirements Job Title: Banquet ManagerCompany Name: SwissotelLocation: Hyderabad/SecunderabadSalary: Not DisclosedQualification: 4-8 years of experience in banquet managementJob Description:Swissotel, a renowned name in the hospitality industry, is looking for a dynamic Banquet Manager to join our team in the vibrant cities of Hyderabad/Secunderabad. As...
-
Cashier - - Secunderabad, Hyderabad
4 weeks ago
Secunderabad, Telangana, India Taaza Kitchen Full timeJob Requirements Job Title: CashierCompany Name: Taaza KitchenLocation: Hyderabad/Secunderabad.Salary: INR Lacs P.A.Employment Type: Full Time, Permanentdiversity_icon: Exclusive for womenJoin our Team as a Cashier at Taaza KitchenJob Description:Are you looking for a rewarding career in the hospitality industry? Taaza Kitchen, a renowned restaurant in...
-
Cashier - - Secunderabad, Hyderabad
4 weeks ago
Secunderabad, Telangana, India Krishna Gems And Jewellers Full timeJob Requirements Job Title: CashierCompany Name: Krishna Gems And JewellersLocation: Hyderabad/SecunderabadSalary: INR lakhs per yearEmployment Type: Full Time, PermanentJoin Our Team as a Cashier at Krishna Gems And JewellersJob Description:Krishna Gems And Jewellers, a renowned name in the gems and jewellery industry, is seeking an experienced Cashier to...
-
Facility Manager
4 weeks ago
Secunderabad, Telangana, India Gointegra Facility Management Full timeJob Requirements Job Title: Facility ManagerCompany Name: Gointegra Facility ManagementLocation: SecunderabadSalary: 5-7 Lacs P.A.Qualification: years of relevant experienceJob Description:Are you a seasoned Facility Manager looking for a new challenge? Gointegra Facility Management is seeking a dynamic individual to join our team in Hyderabad. As a Facility...
-
Sales Executive
4 weeks ago
Secunderabad, Telangana, India Starpowerz Full timeJob Requirements Job Title: Sales ExecutiveCompany Name: StarpowerzLocation: SecunderabadSalary: Competitive salary range of 2.5-4 Lacs P.A.Qualification: 2 - 7 years of experienceJob Description:Starpowerz Human Resources is partnering with a leading Ice Cream Company to hire dynamic Sales Executives in Hyderabad, Telangana. If you have 2 - 7 years of sales...
-
Female Sales Associate
4 weeks ago
Secunderabad, Telangana, India Individual Full timeJob Requirements Job Title: Female Sales AssociateCompany Name: IndividualLocation: Hyderabad, TelanganaSalary: ₹8k – ₹15k a monthEmployment Type: Full-timeJob Description:We are looking for a dedicated and motivated Female Sales Associate to join our women's western wear store in TNGO Colony, Gachibowli. The store is managed by a female owner and we...
-
Front Desk Receptionist
4 weeks ago
Secunderabad, Telangana, India Creative Hands Full timeJob Requirements Job Title: Front Desk ReceptionistCompany Name: Creative Hands HRLocation: SecunderabadSalary: Lacs P.A.Qualification: 0-4 years of relevant experienceJob Description:Are you a personable and proactive individual with a passion for front desk operations? Creative Hands HR is seeking a Front Desk / Receptionist to be the welcoming face of our...
-
Front Desk Executive
4 weeks ago
Secunderabad, Telangana, India Disto Pharmaceuticals Full timeJob Requirements Job Title: Front Desk ExecutiveCompany Name: Disto PharmaceuticalsLocation: SecunderabadSalary: Not DisclosedQualification: 0-1 years of relevant experienceJob Description:Disto Pharmaceuticals is seeking a vibrant and customer-focused Receptionist / Front Desk Executive to join our team in Hyderabad. If you have 0-1 years of experience and...
-
Secunderabad, Telangana, India Dr. Nishita'S Cosmetic Clinic Full timeJob Requirements Job Title: TherapistCompany Name: Dr. Nishita's Cosmetic ClinicLocation: SecunderabadSalary: INR Lakhs Per AnnumQualification: 2 - 7 years of relevant experienceJob Description:Are you a skilled Therapist looking to make a difference in the field of cosmetic wellness? Dr. Nishita's Cosmetic Clinic, a renowned establishment in Hyderabad,...
-
Digital Marketing Internship
3 weeks ago
Secunderabad, Telangana, India Wear It Like This Full timeAbout the internship:Selected intern's day-to-day responsibilities include: 1. Handling inquiries by following up 2. Generating inquiries with digital marketing, telecalling, WhatsApp, etc. 3. Creating marketing content > Only those candidates can apply who: 1. are available for full time (in-office) internship 2. can start the internship between 21st...
-
Sales Executive
4 weeks ago
Secunderabad, Telangana, India Mahavarenya Industries Full timeJob Requirements Job Title: Sales ExecutiveCompany Name: Mahavarenya IndustriesLocation: SecunderabadSalary: Competitive salary range of 1.5-4 Lacs P.A.Qualification: 0 - 5 years of experienceJob Description:Mahavarenya Industries, a leader in the building materials industry, is on the lookout for dynamic Sales Executives specializing in uPVC Profiles, uPVC...
-
Sales Executive
4 weeks ago
Secunderabad, Telangana, India Cafe Day Beverages Full timeJob Requirements Job Title: Sales ExecutiveCompany Name: Cafe Day Beverages (CDB)Location: SecunderabadSalary: Competitive salary (Not Disclosed)Qualification: 0 - 4 years of experienceJob Description:Elevate your career with Cafe Day Beverages (CDB) as a Sales Executive in the vibrant city of Hyderabad, Telangana. We are looking for energetic individuals...
-
Field Sales Executive
4 weeks ago
Secunderabad, Telangana, India Hungry Bird Full timeJob Requirements Job Title: Field Sales ExecutiveCompany Name: Hungry Bird IT Consulting ServicesLocation: SecunderabadSalary: Competitive, commensurate with experienceQualification:Bachelor's degree in Business, Marketing, or related field0-3 years of relevant sales experienceJob Description:Are you a dynamic go-getter with a passion for sales? Hungry Bird...
-
Telecaller Jobs in
4 weeks ago
Secunderabad, Telangana, India Tidal Digital Technologies Full timeJob Requirements Job Title: Telecaller at Tidal Digital TechnologiesLocation: Hyderabad/SecunderabadSalary: Competitive salary based on experience and performance, with additional incentivesQualification: Minimum educational qualification of 12th standard (Higher Secondary)Work Experience: 0 - 4 years of experience in telecalling or related fieldsJob...
-
Sales Executive
4 weeks ago
Secunderabad, Telangana, India Krinfos Full timeJob Requirements Job Title: Sales ExecutiveCompany Name: Yira Health TechLocation: SecunderabadSalary: Competitive salary range of 50,000-2 Lacs P.A.Qualification: 0 - 1 years of experienceJob Description:Elevate your career with Yira Health Tech as a Sales Executive in the vibrant city of Hyderabad, Telangana. We are looking for dynamic individuals with 0 -...
-
Digital Marketing Executive
3 weeks ago
Secunderabad, Telangana, India The Business Research Full timeJob Requirements Job Title: Digital Marketing ExecutiveCompany Name: The Business Research CompanyLocation: SecunderabadSalary: Competitive salary based on experience (annually)Qualification: 0-3 years of relevant experienceJob Description:Are you a creative mind with a passion for digital marketing? Join The Business Research Company as a Digital Marketing...
-
Sales Executive
4 weeks ago
Secunderabad, Telangana, India Natcare Solutions Full timeJob Requirements Job Title: Sales ExecutiveCompany Name: Natcare SolutionsLocation: MedchalSalary: Competitive salary range of 2.5-5 Lacs P.A.Qualification: 0 - 3 years of experienceJob Description:Natcare Solutions, a leading player in the industry, is seeking a motivated Sales Executive with a mandatory passport for a challenging and rewarding role in...
-
Security Supervisor
4 weeks ago
Secunderabad, Telangana, India Muthoot Finance Full timeJob Requirements Job Title: Security SupervisorCompany Name: Muthoot FinanceLocation: SecunderabadSalary: Not DisclosedQualification:2-7 years of relevant experienceSupervisory or leadership experienceStrong knowledge of security operationsJob Description:Muthoot Finance, a trusted financial institution with 3,54082 positive reviews, is hiring a Security...
-
Secunderabad, India GMR Hyderabad International Airport Ltd Full timeJob Purpose To supervise and monitor terminal operations activity of DIAL like, allocation of resources and other activities while meeting / achieving established SOPs in specified area and ensuring regulatory compliance at airport terminal in delivering ultimate customer satisfaction. To supervise and monitor terminal operations activity of DIAL...
-
Data Entry Operator
3 weeks ago
Secunderabad, India Cosmo Carrying Full timeJob Requirements Job Title: Data Entry OperatorCompany Name: Cosmo Carrying \Location: Hyderabad, TelanganaSalary: â¹12,000 - â¹18,000 a monthEmployment Type: Full-time, Regular / PermanentJob Description:Are you a detail-oriented individual with excellent typing skills? Cosmo Carrying is seeking a dedicated Data Entry Operator to join our team in...
-
Executive (Operations) - Soft Services
6 days ago
Secunderabad, India Nipoon Services Full timeWe are looking for a **Executive (Operations) **from **Facility Management **back ground experience only. **2-3 years** of relevant FM Soft Services experience is Mandatory. Work Location : Hyderabad, need to handle **multiple project sites **and a **large HK Team**. **Male or Female, Diploma / B.Sc in Hotel Management / Any Graduate / Intermediate...
-
Banquet Manager
4 weeks ago
Secunderabad, India Swissotel Full timeJob Requirements Job Title: Banquet ManagerCompany Name: SwissotelLocation: Hyderabad/SecunderabadSalary: Not DisclosedQualification: 4-8 years of experience in banquet managementJob Description:Swissotel, a renowned name in the hospitality industry, is looking for a dynamic Banquet Manager to join our team in the vibrant cities of Hyderabad/Secunderabad. As...
-
Cashier -Taaza Kitchen - Secunderabad, Hyderabad
4 weeks ago
Secunderabad, India Taaza Kitchen Full timeJob Requirements Job Title: CashierCompany Name: Taaza KitchenLocation: Hyderabad/Secunderabad.Salary: INR 1-1.25 Lacs P.A.Employment Type: Full Time, Permanentdiversity_icon: Exclusive for womenJoin our Team as a Cashier at Taaza KitchenJob Description:Are you looking for a rewarding career in the hospitality industry? Taaza Kitchen, a renowned restaurant...
-
Ecommerce Operations Executive
8 hours ago
Hyderabad/ Secunderabad, India timesjobs Full timeSALARY: 3LPA - 4LPALOCATION: Hyderabad, Telangana, IndiaVACANCIES: 1QUALIFICATION: Any GraduateMALE/FEMALE: BothEXPERIENCE: 3yr - 5yrJOB DETAILS1) Handling the sale and distribution of products through online shopping outlets.2) Building and maintaining e-commerce sites and coordinating with IT professionals.3) primarily focused on collaborating with...
-
Picker - Manadopera, Hyderabad
4 weeks ago
Secunderabad, India Manadopera Full timeJob Requirements Job Title: Picker / PackerCompany Name: ManadoperaLocation: Safilguda, HyderabadSalary: â¹14,000 - â¹16,000 per monthQualification: 12th Pass and aboveJob Type: Full Time (Contract)Job Description:Join our team as a Picker / Packer at Manadopera. As a Picker / Packer, your responsibilities include:Key Responsibilities:Effective...
-
Ecommerce Operations Executive
10 hours ago
Hyderabad/ Secunderabad, India timesjobs Full timeSALARY: 3LPA - 4LPALOCATION:Hyderabad, Telangana, IndiaVACANCIES: 1QUALIFICATION:Any GraduateMALE/FEMALE:BothEXPERIENCE: 3yr - 5yrJOB DETAILS1) Handling the sale and distribution of products through online shopping outlets.2) Building and maintaining e-commerce sites and coordinating with IT professionals.3) primarily focused on collaborating with marketing...
-
Secunderabad, India Krishna Gems And Jewellers Full timeJob Requirements Job Title: CashierCompany Name: Krishna Gems And JewellersLocation: Hyderabad/SecunderabadSalary: INR 1.5-4.5 lakhs per yearEmployment Type: Full Time, PermanentJoin Our Team as a Cashier at Krishna Gems And JewellersJob Description:Krishna Gems And Jewellers, a renowned name in the gems and jewellery industry, is seeking an experienced...
-
Area Sales Manager ASM
2 weeks ago
Hyderabad/ Secunderabad, India Max New York Life insurance Co Ltd Full timeApply for Area Sales Manager ASM, The Infinity Space in Hyderabad/ Secunderabad ,Nizamabad ,Vijayawada ,Visakhapatnam ,Warangal for 2 - 7 Year of Experience on
-
Area Sales Manager ASM
2 weeks ago
Hyderabad/ Secunderabad, India Max New York Life insurance Co Ltd Full timeApply for Area Sales Manager ASM, The Infinity Space in Hyderabad/ Secunderabad ,Nizamabad ,Vijayawada ,Visakhapatnam ,Warangal for 2 - 7 Year of Experience on TimesJobs.com.
-
Telasales lead generation
10 hours ago
Hyderabad/ Secunderabad, India timesjobs Full timeJOB DETAILS1) Calling old clients for their upcoming requirement.2) Call prospective clients to check if they have any requirement and set up meeting appointment with Sales Executive.3) Manage and update client calling database on daily basis.4) Coordinate actual requirement completion using WhatsApp, direct calling and our website.5) Follow up with clients...
-
Telasales lead generation
8 hours ago
Hyderabad/ Secunderabad, India timesjobs Full timeJOB DETAILS1) Calling old clients for their upcoming requirement.2) Call prospective clients to check if they have any requirement and set up meeting appointment with Sales Executive.3) Manage and update client calling database on daily basis.4) Coordinate actual requirement completion using WhatsApp, direct calling and our website.5) Follow up with clients...
-
Hyderabad/ Secunderabad, India Wenwomen Entrepreneur Network Full timeApply for Supervisor Quality Control For A Leading Flour Manufacturing Unit Based In Hyderabad, Career Progress Consultants in Hyderabad/ Secunderabad for 5 - 9 Year of Experience on
-
Senior Engineer
1 week ago
Hyderabad/ Secunderabad, India CAMBRIDGE TECHNOLOGY INDIA PVT LTD Full timeApply for Senior Engineer / Lead PHP Laravel Hyderabad, Telangana Full Time, Career Progress Consultants in Hyderabad/ Secunderabad for 5 - 8 Year of Experience on TimesJobs.com.
-
Hyderabad/ Secunderabad, India Wenwomen Entrepreneur Network Full timeApply for Supervisor Quality Control For A Leading Flour Manufacturing Unit Based In Hyderabad, Career Progress Consultants in Hyderabad/ Secunderabad for 5 - 9 Year of Experience on TimesJobs.com.
-
Lead generation executive
8 hours ago
Hyderabad/ Secunderabad, India timesjobs Full timeSALARY: 20k - 25kLOCATION: Hyderabad, Telangana, IndiaVACANCIES: 1QUALIFICATION: Any GraduateMALE/FEMALE: BothEXPERIENCE: 2yr - 5yrJOB DETAILS1) Calling old clients for their upcoming requirement.2) Call prospective clients to check if they have any requirement and set up meeting appointment with Sales Executive.3) Manage and update client calling database...
-
Business Operations Manager
4 weeks ago
Secunderabad, India Eesha Enterprises Full timeJob Requirements Job Title: Business Operations ManagerCompany Name: Eesha EnterprisesLocation: Lal Bahadur Nagar Colony, HyderabadSalary: â¹20,000 - â¹30,000 per month + IncentivesEmployment Type: Full TimeJob Description:Eesha Enterprises is looking for a Business Operations Manager to join their team at Lal Bahadur Nagar Colony, Hyderabad. As a...
-
Lead generation executive
10 hours ago
Hyderabad/ Secunderabad, India timesjobs Full timeSALARY: 20k - 25kLOCATION:Hyderabad, Telangana, IndiaVACANCIES: 1QUALIFICATION:Any GraduateMALE/FEMALE:BothEXPERIENCE: 2yr - 5yrJOB DETAILS1) Calling old clients for their upcoming requirement.2) Call prospective clients to check if they have any requirement and set up meeting appointment with Sales Executive.3) Manage and update client calling database on...
-
IT Head
4 days ago
Hyderabad/ Secunderabad, India HR Jobs Placements Full timeApply for IT Head, HR Jobs Placements in Hyderabad/ Secunderabad ,Kolkata ,Mumbai ,Noida/ Greater Noida ,Pune for Year of Experience on