Current jobs related to Customer Experience Associate III - Vizag, Andhra Pradesh - Conduent Business Services India LLP

  • Quality Assurance Associate III

    3 months ago

    Vizag, India Conduent Business Services Full time

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...

  • Senior Associate

    3 weeks ago

    Vizag, India Razorpay Full time

    Dear All,We are hiring Senior Associate - SME Sales ( Hunting )Location - Bengaluru / DelhiRoles and Responsibilities:Ability to work on20-30 leadsper day and move them to different stages of the sales funnel post having a sales call with a client.Product Demonstration : Assist in providing demos and product understanding to the merchants.Recommend...

  • Customer Grievance Officer

    6 days ago

    Vizag, India Airtel Payments Bank Full time

    Airtel Payments Bankis actively seeking motivated and dedicated talent to join our dynamic team asCustomer Grievance Officers .Base Location: Visakhapatnam / RajahmundryResponsibilitiesResolving queries end to end and ensure zero repeat and escalations. CGO is also responsible for managing customer grievances in the defined timelinesResponsible for one or...

  • Customer Grievance Officer

    6 days ago

    Vizag, India Airtel Payments Bank Full time

    Airtel Payments Bank is actively seeking motivated and dedicated talent to join our dynamic team as Customer Grievance Officers .Base Location : Visakhapatnam / RajahmundryResponsibilitiesResolving queries end to end and ensure zero repeat and escalations. CGO is also responsible for managing customer grievances in the defined timelinesResponsible for one...

  • Debt Manager-Flows-Consumer Durable

    7 hours ago

    Vizag, India IDFC FIRST Bank Full time

    Role/ Job Title:Debt Manager-Flows-Consumer DurableFunction/ Department:CollectionsJob Purpose:The role bearer has the responsibility to plan, organize, direct and oversee the activities of the collections department. It also includes managing the agencies associated with the company in their assigned territory. The role bearer is responsible for the...

  • General Manager

    5 days ago

    Vizag, India Hind Terminals Private Limited Full time

    Position Title : AGM /GMDepartment : OperationsLocation: VisakhapatnamReporting to: SVP - CommercialJob PurposeThis role will report to the SVP - Commercial who is based in Mumbai. This incumbent will support in developing and expanding Hind Terminals business in Visakhapatnam and will be responsible to increase volume & revenue at the CFS. This role will...

  • Faculty Member

    4 months ago

    Vizag, India GITAM Deemed University Full time

    Position: Assistant, Associate & ProfessorLocation: VisakhapatnamRequirement:We are looking for Faculty to teach in the departments of:Accounting and FinanceHuman Resource ManagementMarketingStrategy and EntrepreneurshipOperationsBusiness AnalyticsInternational BusinessIt would be desirable if the faculty could associate their research with the following...

  • Manager, Delivery

    2 weeks ago

    Vizag, India Conduent Business Services Full time

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...

  • Quality Assurance Associate II

    7 hours ago

    Vizag, India Conduent Business Services Full time

    Job Track Description:Performs business support or technical work, using data organizing and coordination skills.Performs tasks based on established procedures.In some areas, requires vocational training, certifications, licensures, or equivalent experience.General ProfileExpands skills within an analytical or operational process.Maintains appropriate...

  • Marine Supervisor

    7 hours ago

    Vizag, India Petrofac Full time

    About the jobPetrofac is a leading international service provider to the energy industry, with a diverse client portfolio including many of the world’s leading energy companies.We design, build, manage, and maintain infrastructure for our clients. We recruit, reward, and develop our people based on merit, regardless of race, nationality, religion, gender,...

  • Head of Maintenance

    2 months ago

    Vizag, India Petrofac Full time

    Scope of Responsibilities• Responsible for the safe and efficient operations of all oil and gas facilities within the oil field concession.• Ensure oil and gas production targets are achieved or improved• Ensure all maintenance is completed to plans and schedules• Set work priorities• Responsible for long term planning, related to shutdowns•...

  • Territory Sales Manager

    2 weeks ago

    Vizag, India Avana Medical Devices Pvt ltd Full time

    Job DescriptionTerritory Sales Manager Job DescriptionJob Summary:We are seeking a target-oriented and experienced Territory Sales Manager to lead and oversee the sales representatives within an assigned territory. Your role will focus on achieving sales targets, cultivating customer relationships, and staying informed about industry trends to maximize...

  • Sales Manager

    2 weeks ago

    Vizag, India Hammond Power Solutions Full time

    Position Overview: Sales Manager – Industry & InfrastructureKindly note that, “Sales Experience in Transformer Industry’ a must need to shortlist the candidature.Position:Sales Manager – Industry & Infrastructure,Vishakapattanam (Vizag)Reports to: Sales Vertical - Industry & InfrastructureFunction : Sales & MarketingLocation: Visakapattanam (Vizag),...

  • Operations Manager

    2 months ago

    Vizag, India Petrofac Full time

    Petrofac is a leading international service provider to the energy industry, with a diverse client portfolio including many of the world’s leading energy companies.We design, build, manage, and maintain infrastructure for our clients. We recruit, reward, and develop our people based on merit, regardless of race, nationality, religion, gender, age, sexual...

  • Relationship Manager

    7 hours ago

    Vizag, India Snaphunt Full time

    The OfferA role that offers a breadth of learning opportunitiesLeadership RoleAttractive Salary & BenefitsThe JobYou will be responsible for :Acquiring and managing relationships with corporate and institutional clients in your area of focus to achieve sales targets and business objectives.Developing strong internal relationships to optimise service delivery...

  • Sales Manager

    7 hours ago

    Vizag, India Hammond Power Solutions Full time

    Position Overview: Sales Manager – Industry & InfrastructureKindly note that, “Sales Experience in Transformer Industry’ a must need to shortlist the candidature.Position: Sales Manager – Industry & Infrastructure, Vishakapattanam (Vizag)Reports to: Sales Vertical - Industry & InfrastructureFunction : Sales & MarketingLocation: Visakapattanam...

  • Treasures Relationship Manager

    3 months ago

    Vizag, India DBS Bank Full time

    Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions across 600 branches across the country. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits (incl. structured solutions for NRI),...

  • Front Office Manager

    1 week ago

    Vizag, India Pema Wellness Retreat Full time

    POSITION SUMMARY:Oversees all guest services operations, including reception, reservations, telephone, inter departmental coordination, and transportation services to ensure quality and guest satisfaction.ResponsibilitiesEnsures the smooth running of the front office department, where all aspects of the guest journey and experience are delivered to the...

  • Relationship Manager

    4 months ago

    Vizag, India VARUN MOTORS PRIVATE LIMITED Full time

    Welcome to Varun Motors Pvt. Ltd., where automotive excellence meets customer satisfaction. As the largest Maruti Suzuki dealership in India, we are committed to delivering memorable experiences to our customers.The RoleYou will be responsible for :Acquiring and managing relationships with corporate and institutional clients in your area of focus to...

  • Assistant Manager

    7 hours ago

    Vizag, India WNS Global Services Full time

    Job Description• Assistant Manager will manage a team of 15-25 staff and will be responsible for day-to-day operations. This role also requires him/her to liaise with the clients on a daily/weekly basis and ensure contractual deliverables are met.• Drive team performance, KPI management, reporting, absenteeism, attrition, etc.• Manage customer/client...

Customer Experience Associate III

3 months ago

Vizag, Andhra Pradesh, India Conduent Business Services India LLP Full time

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

  • Job Track Description:
  • Performs business support or technical work, using data organizing and coordination skills.
  • Performs tasks based on established procedures.
  • In some areas, requires vocational training, certifications, licensures, or equivalent experience.

General Profile

  • Expands skills within an analytical or operational process.
  • Maintains appropriate licenses, training, and certifications.
  • Applies experience and skills to complete assigned work.
  • Works within established procedures and practices.
  • Establishes the appropriate approach for new assignments.
  • Works with a limited degree of supervision.

Functional Knowledge

  • Has developed skillset in a range of processes, procedures, and systems.

Business Expertise

  • Supports to achieve company goals by helping teams to integrate and work together.

Impact

  • Impacts a team through quality of the services provided and information shared.
  • Uses discretion to modify work practices and processes to achieve results or improve efficiency.

Leadership

  • May give informal guidance to junior team members.

Problem Solving

  • Ability to problem solve, self-guided.
  • Evaluates issues and solutions to provide the best outcome for the client and end-users.

Interpersonal Skills

  • Exchanges information and ideas effectively.

Responsibility Statements

  • Minimum 1 year of experience in voice process (Inbound or Outbound calls)
  • Good English verbal and written skills required
  • Preferred candidates with experience with Healthcare Industry (Call Center/ Backend)
  • Provide product and service information to customers
  • Identify and escalate issue to supervisors.
  • Respond to customer's issues on TAT
  • Graduation Mandatory
  • Willing to work in night shifts (US time zones).

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent's ADAAA Accommodation Policy.

At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.