Branch Manager

4 weeks ago


GoaBangaloreHyderabad, India iimjobs Full time

Duties & Responsibilities:

Responsible for:

  • Revenue targets of the unit
  • Productivity of the unit
  • Recruit, coach and develop Sales Managers and Agent Advisors
  • Adherence to Customer service standards

KEY RESPONSIBILITIES:

  • Meet unit targets
  • Achieve revenue targets
  • Ensure implementation of GOLD system
  • Supervise the activity plan of Sales
  • Managers & Agents to ensure that these are fulfilled as per the desired standards
  • Ensure that all Sales Managers and Agents under supervision perform as per the company's rules and regulations
  • Track productivity measures as for the unit:
  • AFYP
  • Case rate
  • Annual mode business
  • Persistency
  • Paid cases per agent
  • YTD appointments
  • SM appointments
  • Pro active agent retention
  • Annual FYC standards
  • Execute plans for growth of the agency
  • Identify, interview and select new Sales Managers from natural market and by networking
  • Ensure adherence to laid down sales and service standards for Sales Managers
Conduct weekly performance review and planning (PRP) for Sales Managers

  • Ensure retention of Sales Managers by formulating their development plans, meeting their training needs and communicating with them on a regular basis
  • Build a leadership pipeline of future SMs & APs from the unit.

OTHER RESPONSIBILITIES:

  • HO coordination
  • Sales promotion activities
  • Assist in overall running of the G.O

MINIMUM EDUCATION:

  • Graduate preferably with an MBA

MINIMUM/SPECIFIC EXPERIENCE:

  • Graduate preferably with an MBA
  • If MBA, minimum of 6 years of experience in sales and sales management, recruitment, supervision and development of people.
  • A graduate should have a minimum of 78 years of experience in the above domain.
  • Should have local market exposure and experience in process driven, quality sales organizations Graduate preferably with an MBA

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