Technical Support Engineer

4 days ago

Pune, Maharashtra, India timesjobs Full time
Technical Support Engineer - Fluids - Content Development

Date:
May 20, 2024

Location:
Pune, MH, IN, 411057

Company:
Ansys

Requisition #: 14443

Our Mission:
Powering Innovation That Drives Human Advancement

When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation.

For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation.

From sustainable transportation to advanced semiconductors, from satellite systems to life-saving medical devices, the next great leaps in human advancement will be powered by Ansys.

Innovate With Ansys, Power Your Career.

Summary / Role Purpose

Join the Ansys Customer Excellence team to develop the digital learning platform that supports professionals and students in their quest to expand their skillsets and simulation expertise.

Using your engineering knowledge, you will be part of a passionate, dynamic team that develops engaging course content, designs practical certification exams, and supports our customers through our learning forum.

This is an exciting opportunity to advance your technical knowledge & soft skills further while broadening the appeal of numerical simulation and Ansys products to a global market.

Key Duties and Responsibilities

Assist in coordinating and executing all technical activities throughout the content development lifecycle for Ansys Innovation Courses, such as technical discovery, product design, execution, and implementation
Under the guidance of team members, interact with customers via the public forum to enhance our customers' experience with Ansys products and learning offerings
Develop certification exams, determining appropriate questions and simulation exercises that will effectively evaluate candidates technical competency
Expand the Ansys learning forum's library of FAQs, tips and tricks, video knowledge articles and other relevant learning content
Develop product expertise with one or more Ansys products
Collaborate with the other teams as needed; test new releases of Ansys products on industrial problems when applicable
Support Ansys field and digital marketing for Ansys Innovation Courses team as needed
Contribute to strategic projects as needed by the team, including but not limited to infrastructure development & maintenance, business operations, service fulfillment

Minimum Education/Certification Requirements and Experience

Bachelors degree in Aerospace/Mechanical/Civil Engineering or related engineering field
Required minimum years of professional experience in an engineering software environment: BS 0
Knowledge of fundamentals of fluid mechanics and its computational fluid dynamics (CFD) aspects
Demonstrated use of relevant Ansys software or knowledge of other commercial CAE, CAD, EDA, PLM software packages
Logical problem-solving, strong interpersonal and communication skills, fluent in writing and speaking English
Strong organizational and time management skills, possesses a sense of urgency

Preferred Qualifications and Skills

Knowledge of the use of Ansys CFD products or other commercial or in-house CFD codes is a plus
Ability to work independently with minimal supervision, as well as with others in a diverse team environment
Customer service aptitude
Ability to travel domestically up to 10 PERCENT of time

At Ansys, its about the learning, the discovery, and the collaboration. Its about the whats next as much as the mission accomplished.

And its about the melding of disciplined intellect with strategic direction and results that have, can, and do impact real people in real ways.

For more information, please visit us at

Ansys is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics.

Ansys does not accept unsolicited referrals for vacancies, and any unsolicited referral will become the property of Ansys. Upon hire, no fee will be owed to the agency, person, or entity.

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